Well coming from a business owner that was hooked on one product line, AG sure knew how to get my money!! To be honest, it wasn't becuase of a sales guy or anything like that. Simply becuase AG has a forum where customers can show what their products can do. And that to me is the best selling tool. You are not pressured to buy, you can almost test the products through someone elses eyes and hands. On top of that they do excel in CS which is a big deal. The fact that they even answer PM's shows they really care about the customer.