What would you do?

GSKR said:
I don't like the part of selling at invoice doesn't make sense on a limited production car.being that you are in Texas where it doesn't snow,I don't think it will sit on the lot.maybe get some kind of agreement as far as trade for your car put a deposit down and wait it out.are you stuck solely on the camaro,maybe get a vette if you don't need the room.
Click to expand...

I thought about the Vette. I ordered this car with pretty much everything the Vette has, but I save quite a bit on insurance.
I have all the numbers locked in and put a deposit down on the car at Dealer "2" yesterday.
 
Rockeey said:
Just a suggestion.....

You may want to consider having a polite, tactful conversation with the dealership you made the deposit with and let them know that some of what is taking place will be reflected in the survey you complete once the car is delivered. I wouldn't come right out and say that as though you were making a threat but I would get the point across. I can almost guarantee you that you will become a priority and that the games will stop, including whatever pricing games they might have in mind. Dealerships do not want ANYTHING negative reflected in those surveys.

You could also give GM a call and tell them what you've told us.

I've had issues with dealerships in the past and the above two approaches work absolute wonders. You shouldn't even have to do this but the manufacturers realize that dealers can still be a little shady which is one of the main reasons these resources exist.

Unfortunately, it is occasionally necessary to take a firm and confrontational type approach....as unpleasant as it can sometimes be. Those guys are in it for the money and they will do whatever they can to shovel it in. They have the upper hand right now and they know it because that car is going to move whether you buy it or not. I can pretty much guarantee you that they will not be giving you $18,500 for your trade-in.
Click to expand...

The first dealership was a handshake deal. They were offering 18,500. The dealer I left the deposit with is giving me 19,500 and selling me the car at invoice. It's all in writing and they have my deposit.
The first dealership was trying to do exactly what your saying. I'm 53 and have three kids. I've purchased more new cars than I can count. That's why I could read the writing on the wall so to speak. I was honest with the salesman right up front, I told him I had a car ordered. The used car manager does some business with one of my neighbor's so that helped some on the trade in. I got a very fair deal from the second dealership. Just not sure how I want to handle the first dealership. They don't have any of my money.
 
Maybe my original post wasn't very clear.
The dealer that is jerking me around is the one that was supposed to order the car 6 weeks ago, won't give me pricing, and I wishy washy about giving me the 18,500 for my car. They do NOT have any of my money.
Dealership two I left a deposit with is selling me the car at invoice and giving me 19,500 for my car. You have to figure in the tax difference also. In order to get the same money selling the car myself I would have to sell it for about 21,000. It's a 6 year old car that I paid 34,000 for. Yes it's in great shape. My neighbor who sells used cars, and has cars detailed, was walking around it saying "wow this thing is immaculate" I heard this about four times.
Bottom line I'm getting a deal I'm very happy with on the new one from dealer "2". I just don't know if I want to tell dealership "1" that I'm not buying the car from them and give them my reasons, which would probably give them a chance to have a buyer waiting for the car when it gets there. Or not tell them anything and let them try to run their game on me then tell them to get bent.
 
DaveT435 said:
Maybe my original post wasn't very clear.
The dealer that is jerking me around is the one that was supposed to order the car 6 weeks ago, won't give me pricing, and I wishy washy about giving me the 18,500 for my car. They do NOT have any of my money.
Dealership two I left a deposit with is selling me the car at invoice and giving me 19,500 for my car. You have to figure in the tax difference also. In order to get the same money selling the car myself I would have to sell it for about 21,000. It's a 6 year old car that I paid 34,000 for. Yes it's in great shape. My neighbor who sells used cars, and has cars detailed, was walking around it saying "wow this thing is immaculate" I heard this about four times.
Bottom line I'm getting a deal I'm very happy with on the new one from dealer "2". I just don't know if I want to tell dealership "1" that I'm not buying the car from them and give them my reasons, which would probably give them a chance to have a buyer waiting for the car when it gets there. Or not tell them anything and let them try to run their game on me then tell them to get bent.
Click to expand...
I understood your OP from the get-go:
>>>See post #13<<<

And...as to the following:
DaveT435 said:
Or not tell them anything and let
them try to run their game on me

then tell them to get bent.
Click to expand...
IMO:
Something important to keep in mind:

These two Deslerships are in the same
"GM-Chevrolet region"...and as such they,
along with other GM affiliates, have meetings
where all manners of the car industry/business
is discussed at length---including Human Resources.

So...
•I believe that there is absolutely no need, whatsoever,
for any discussions to arise at the next "regional
meeting" regarding your vocalization and/or histrionics
of your being aggrieved.
•Don't burn any bridges.
•Be the bigger Man.


As I mentioned in post#13:
-Let it go.

You got to let off some steam here on the AGO forum.


Bob
 
FUNX650 said:
I understood your OP from the get-go:
>>>See post #13<<<

And...as to the following:

IMO:
Something important to keep in mind:

These two Deslerships are in the same
"GM-Chevrolet region"...and as such they,
along with other GM affiliates, have meetings
where all manners of the car industry/business
is discussed at length---including Human Resources.

So...
•I believe that there is absolutely no need, whatsoever,
for any discussions to arise at the next "regional
meeting" regarding your vocalization and/or histrionics
of your being aggrieved.
•Don't burn any bridges.
•Be the bigger Man.


As I mentioned in post#13:
-Let it go.

You got to let off some steam here on the AGO forum.


Bob
Click to expand...

That's the way part of me wants to play it. But I can't stand being lied to. I told them that was one of the main reasons I didn't do business with the dealership in the city I live in?
 
cardaddy said:
Well Dave... brother... I know that you (as well as I) would like to think that our word is our bond. That's the way our father's did it, worked for them. Unfortunately, what we'd LIKE to think and what people actually do are drastically different this day and age.

As for the pricing, being at MSRP or more... unless you are getting VIN# 0001, (which will end up going to somebody like Rick Hendrick) then non of the others really matter.

Personally brother, you need to do what makes the best fiscal sense for YOU.

BTW, that includes selling your current Camaro rather than trading it in, and here are a few reasons why.

  1. You know they are going to give you squat for it (no matter where you trade it).
  2. The dealership will give you a better deal without the trade-in. (usually)
  3. Your car is kept up better than 9 out of 10 out there, (if not 99 out of 100). This is where they make even MORE money because on trades they figure in some sort of 'reconditioning' cost (which they don't need with yours).
  4. Run the numbers on your car on kbb.com, you'll make THOUSANDS more selling it yourself than trading it in. I/we tell people all the time that a well maintained (as in detailed, with perfect paint) vehicle constantly brings 10%~15% or more over even the best daily driver. I even offer to give back half what they spend if they can't recoup more than what they spent doing paint correction, (typically 2~3 times as much) and have never had to give that money back. ;)
  5. The cash up front gives you better bargaining power, and costs you less on the back end.
If they (the current dealership) are this dishonest at this stage.... pfffttt.... it'll only get worse down the road.:eek:
You need to wash your hands of that situation, tell them you were straight with them going in, but they've only lied from day one, and THAT isn't how you do business.
As the man said, "Thanks but NO thanks!"

The survey is an EXCELLENT thing to approach the subject with. :dblthumb2:

The pricing however is the one thing that's the most troubling, considering you can now build out the car online! Couldn't do that just a couple months ago, but you CAN NOW! :) (BTW, mine on the Chevy site would price out at $51.395, if I kept the stripe. Then on Edmunds, with MORE options MSRP isn't but $47,860.) ;)

None the less.... they KNOW the pricing, just don't want to tell ya'.

Shouldn't give it anymore thought... get your money back, sell your car, buy the new one. Then come down this way and let me borrow it for a few months! :props:


Another CarDaddy story from the archives.

Way back when, I used to do towing for CarMax here in Atlanta. Actually did a ton of new car towing for two locations, as well as the Stockbridge service towing. This was when the before (and after) Plymouth Prowler had come out. That car was, and still is quite a marvel. (just had ugly bumpers)

First year run wasn't but 457 units, all in purple metallic. There was such a demand for them that most dealerships didn't get ANY. CarMax only got 1 in 97 for the entire Atlanta market. That car had a MSRP of $39,7--- something at the dealer. Which was crazy priced back then, especially as they didn't have but 214HP and were pretty slow. (Next year in 98 it went up, but nothing fantastic, although the V6 was a much more hot rod engine than the V8's of the time.)

Anyhow... that one purple metallic car went everywhere, I mean EVERY - WHERE! Just not driving it that is. It was on the back of my truck! I transported that puppy to all three dealerships, to the Bulldogs game, to the Peach Bowl, to the Peach Bowl parade (where they drove it then I went back and got it) to Atlanta Motor Speedway (THREE TIMES), to the World of Wheels a couple times, and of course moving around from dealership to dealership every few months. I mean I moved that thing around about 800 miles myself.

I'd have people honking the horn, turning around in the roadway (even on the expressway) and following me to wherever I was going. Just to SEE the car! :laughing:
(It was a PITA to tow btw as there were hardly no places to put transport straps on the hand welded aluminum box frame.)

All that, and it wasn't for sale. I mean they WOULD - NOT sell it.

So anyhow, the 1999 model came out, and CarMax got a yellow one. Now I had two to transport, one on the trailer, the other on the truck. (Well they'd both fit my 41' trailer so I'd put something else on the flatbed and both of them on the trailer when going to display them.)

This guy came in at the Norcross location one day and was talking to the GM. He said he wanted the car (the purple one) and that they (CarMax) could keep it. Just that he wanted to have a climate controlled Lexan enclosure built around it. He'd pay for it, and CarMax could keep the car as long as they wanted it. Then he offered them a briefcase with $75,000 cash for the car!!!!

Guess what?

The GM said the car wasn't for sale! :eek:
Mind you, it wasn't VIN #1 either! :rolleyes:

When the 2000 model came out (and they got a red one) they had a raffle of sorts. Basically, any employee that was interested in the 97 model was entered in the raffle. Then the 'winner' could be blessed to purchase the (then three year old car with 151 miles on it) for full MSRP! What a deal! :laughing:
I was there... it was unbelievable. :rolleyes ::dunno: :rolleyes:
Click to expand...

Well as far as selling my own car. They are giving me 19,500 the tax offset makes it about 21,000. Here is pretty much my cars twin. Three differences, this one has leather mine is cloth, that one has a clean car fax mine doesn't a kid hit me in the school parking lot when I was picking up my daughter nothing major they had to replace the rear bumper cover and paint the rear quarter to the seams, this one had three owners and I'm the only owner of mine. Mileage is almost identical. So it real,y wouldn't make sense for me to sell it myself.

Used 2010 Chevrolet Camaro SS Coupe for sale in Grand Prarie, TX 75052 - Kelley Blue Book
 
DaveT435 said:
Well as far as selling my own car. They are giving me 19,500 the tax offset makes it about 21,000. Here is pretty much my cars twin. Three differences, this one has leather mine is cloth, that one has a clean car fax mine doesn't a kid hit me in the school parking lot when I was picking up my daughter nothing major they had to replace the rear bumper cover and paint the rear quarter to the seams, this one had three owners and I'm the only owner of mine. Mileage is almost identical. So it real,y wouldn't make sense for me to sell it myself.
Click to expand...


Like I said... you've gotta' do what makes the best fiscal sense for you. ;)

Here you'll pay the tax based on the value of the vehicle, doesn't matter what you took off with a trade. You could trade in 3 for one and only write them a check for a grand, but you'll pay based on the "new value". So basically tax would be off of the MSRP. Haven't quite figured out how the DMV rates every freaking vehicle on the planet, but THEY DO. :rolleyes:
And that's the tax you'll pay.

In 'very good' condition here, Private Party Sale - it's $20,997 or $21,539 in 'excellent'. So yeah... if they're giving you within $500 of what you can sell it for, you're doing darned good. :xyxthumbs:

Forgot about that parking lot dinger you had. :(
Although a bumper cover doesn't hurt so much as getting into the sheet metal.

Shoot... my daughter had bumper covers replaced MULTIPLE times on her GTP. I think she had 2 on the front and 3 on the rear. All from people hitting her in the parking deck when she was in college!

That and a couple other wrecks, one down the right side where a guy ran her across the center line, and another one where she pulled out in front of a RAM 1500 and he T-boned her. Totaled his truck, but fixed her Pontiac. Go figure. :laughing:
I'm just REALLY glad that child isn't on our insurance any more! She was costing us at one time over $4500 a year!!!!:eek:
Didn't go down but to around $3200 when she was married @ 25, which was more than the other 4 combined! :rolleyes:
 
parshooter said:
They are TELLING him they are selling at invoice. I work at a dealership and have seen many new cars sold at invoice, but money was made on products (warranties, protections...). And sometimes it's just a numbers game: "Hey, we sold 5000 new cars this month. We're number one."
Click to expand...

That's a lot of cars in one month,let me take a crack at it,is it Honda and ford combined ?
 
parshooter said:
They are TELLING him they are selling at invoice. I work at a dealership and have seen many new cars sold at invoice, but money was made on products (warranties, protections...). And sometimes it's just a numbers game: "Hey, we sold 5000 new cars this month. We're number one."
Click to expand...

I've bought plenty of cars. I don't buy warranties. I don't buy any extras. I hate that the worst, finance guy trying to hard sell you on the extras. I have no problem saying no thanks.
The numbers game...I'm highly intelligent and math is my strong suit so they aren't going to get anything by me. I also worked in retail for 28 years so not much gets by me. I appreciate your input since you worked at a dealership.
 
Dave, as long as you are comfortable with price, go with dealer B. But do call dealer A and let them know you are no longer interested in the car. If you feel like engaging, you can explain to them why you started feeling uneasy about the deal, just as you outlined here. If you don't feel like engaging, you can just say thanks for your time and keep the call to under a minute.
 
FUNX650 said:
I understood your OP from the get-go:
>>>See post #13<<<

And...as to the following:

IMO:
Something important to keep in mind:

These two Deslerships are in the same
"GM-Chevrolet region"...and as such they,
along with other GM affiliates, have meetings
where all manners of the car industry/business
is discussed at length---including Human Resources.

So...
•I believe that there is absolutely no need, whatsoever,
for any discussions to arise at the next "regional
meeting" regarding your vocalization and/or histrionics
of your being aggrieved.
•Don't burn any bridges.
•Be the bigger Man.


As I mentioned in post#13:
-Let it go.

You got to let off some steam here on the AGO forum.


Bob
Click to expand...

Actually I'll let things go for now. I'm betting these cars arrive within a day or two of each other. If the first dealership will match the other deal and cover the 500 deposit I'll lose I may go with them just so I don't have to remove the stripe. But then there are the three lies they told me.
I managed a retail store for a company with 500 stores. The demographics and travel pattern were average at best. Within 3 years I was at the top of our region. Within 5 years I was a top 5 store in the company. People would drive by other stores to come to mine. I had one older gentleman drive 4 hours just to buy tires from me. He had a store in the city he lived in.
My secret...honesty...integrity...common courtesy...and treating people the way I want people to treat me. I believe your close to my generation so you understand.
I don't put up with lies or poor customer service. However I'm usually one of the guys that doesn't say a word. Just walk out the door and never return. A lot of what I wrote yesterday was just blowing off steam. 90% of the time I wait 24 hours before taking any action 😀
 
My secret...honesty...integrity...common courtesy...and treating people the way I want people to treat me.
Click to expand...
It's a shame more people don't understand how/why that approach would work in their favor in the long run. Unfortunately, many folks who sell for a living are under immense pressure to produce and will sometimes compromise their own morals and integrity to meet performance goals and avoid additional stress and the risk of being terminated. It's an unfortunate consequence too often driven by excessive greed.
 
Rockeey said:
It's a shame more people don't understand how/why that approach would work in their favor in the long run. Unfortunately, many folks who sell for a living are under immense pressure to produce and will sometimes compromise their own morals and integrity to meet performance goals and avoid additional stress and the risk of being terminated. It's an unfortunate consequence too often driven by excessive greed.
Click to expand...

I can remember one time when I was fairly young I told a guy a lie to make more money. I felt so guilty for so long. Well it's been almost 30 years and it still bothers me.

I started a thought yesterday, the used car guy walking around my car saying over and over "wow this thing is immaculate.
The part I forgot to add to it was a big thanks to everyone on the forum. Y'all are the reason I can do the quality work that I do, so I thank you!!
 
DaveT435 said:
I believe your close to my generation
so you understand.
Click to expand...
Nowadays...I really can't be sure.

The beta-blockers, to which I'm prescribed, seem
to also "block" some other crucial chemicals...and
cause memory problems. :D


Bob
 
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