Does anyone have a factory FLEX BEAST backing plate they can sell me?

Jacob Harrod AUTOCLEAN

Jacob Harrod AUTOCLEAN

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Does anyone have a factory FLEX BEAST backing plate they can sell me?


Recently the backing plate on my flex BEAST failed unfortunately and now I'm in a bit of a pinch, and I need to get it operational for an upcoming project. If anybody has a factory FLEX BEAST backing plate that they can sell me it will be genuinely appreciated! I will gladly pay for shipping as well.

Autogeek does not have them in stock unfortunately, and it looks like other places I'd consider purchasing from are out of stock.

If anyone can help I'd be in your debt.



:buffing:
 
Stay calm and detail on... :xyxthumbs:



Send me your shipping address and I'll send you one of the backing plates off of our training garage tools.

Mind you this means it's used but I'll pick out one that has low miles.

Here's my e-mail address, send me your shipping address and I'll get it shipped out today.

[email protected]


:dblthumb2: :buffing:
 
Mike Phillips said:
Stay calm and detail on... :xyxthumbs:



Send me your shipping address and I'll send you one of the backing plates off of our training garage tools.

Mind you this means it's used but I'll pick out one that has low miles.

Here's my e-mail address, send me your shipping address and I'll get it shipped out today.

[email protected]


:dblthumb2: :buffing:
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Wow! I can't tell you how much it means! Thank you so much Mike!

I'm sure that once the paint sees the backing plate from Mike Phillips it will automatically become shinier!

Sending you the info now!



Sent from my SM-G975U using Autogeekonline mobile app
 
***Update***


Had to make a side trip to deliver some tires but just got back and after inspecting all the BEASTS in the garage, I picked out a backing plate that looks like it still has plenty of paint correction left in it. My next class at the end of September so I'm confident we'll have a fresh shipment in and at that point I'll get a replacement. Until then, we'll be okay missing a single backing plate.


These are all BEASTS - there's the original BEAST, the Supa BEAST and the CBEAST.

Beast_Backing_Plate_01.JPG




Here's my victim...

Beast_Backing_Plate_02.JPG




Gears are fine...

Beast_Backing_Plate_03.JPG





And the Velcro "hooks" look to be in excellent condition.

Beast_Backing_Plate_04.JPG




I've been doing some house-cleaning as is the norm in-between our big 3-day classes and threw in a few extra items to say thank you for being a great customer and a great forum member.


:cheers:
 
Mike Phillips said:
Copy that. Received your shipping address, have everything ready to go.

Just waiting for one of my buddy's in the warehouse to pick-up.

Should go out today, maybe tomorrow. I'll try to get it out today though.


:buffing:
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Wow!!! Once again I can not thank you enough Mike!!!

As usual you have gone above and beyond anything I could have expected and helped me out to get my favorite polisher back into the action!

I'm looking forward to completing my project, and let's just say it will be a blast from the past.

I'll create a thread here once I get home!

Sent from my SM-G975U using Autogeekonline mobile app
 
Just to chime in,



Hey everyone, as I was reading through this last night at home, I wanted to say thank you for the nice comments but I also want to re-direct the sentiment... :xyxthumbs:


waddell64 said:
This right here is why the Autogeek Forum is such a cool place.
Click to expand...


2black1s said:
Kudos to Mike!!!
Click to expand...


Jacob Harrod AUTOCLEAN said:
Wow!!! Once again I can not thank you enough Mike!!!

As usual you have gone above and beyond anything I could have expected and helped me out to get my favorite polisher back into the action!
Click to expand...



PaulMys said:
Very, very cool!!
Click to expand...



Sizzle Chest said:
Superb!!!! Just awesome!
Click to expand...



bill walsh said:
wow now that is great service
Click to expand...

fly07sti said:
You’re a good dude Mike!
Click to expand...

psnt1ol said:
you are the best... Mike!!!
Click to expand...



This wasn't my backing plate. It belongs to Autogeek.

I didn't pay for the shipping to send the backing plate. Autogeek is paying for it.


Me? I'm just doing my job and that's providing good customer service. I've always considered this forum as a PART of Autogeek's Customer Service Team. Jut like our staff behind the phone lines and the computers providing the best customer service in the industry, I'm just a part of that only a tick more visible.

I've been following Jacob and his growth since he joined this forum and he's been a fast learner and he always contributes in a positive way. He's also been a great customer to Autogeek with his purchases. So when he let us know he needed a backing plate for an upcoming project, it's just AUTOGEEK'S normal practice to provide top notch customer service, I'm just a spoke in that wheel.


I also know that due to Covid-19 and other logistic reasons, like sourcing raw materials, (for everyone in business on planet Earth), there are delays beyond our control and this includes FLEX's ability to manufacture and deliver products in their normal stellar manner.

We can get by without the backing plate until the new shipment arrives and when it arrives, I've already placed an internal order for a replacement for the tool in the garage.


So thank you everyone for chiming in but seriously, I'm just the spoke, Autogeek is the wheel. Our other customer care staff do this same type of then every day without the public seeing it and hats off to them for always providing excellent customer service although most of the time the only people that see it are our customers.


:cheers:
 
Very cool AG and Mike!!! Stuff like this is why I continue to purchase what I can from AG.


Also this is a good reminder for OG Beast owners to buy a spare Backing plate when they become available.


I love these feel good threads!!!!
 
Mike Phillips said:
Hey everyone, as I was reading through this last night at home, I wanted to say thank you for the nice comments but I also want to re-direct their sentiment...


This wasn't my backing plate. It belongs to Autogeek. I didn't pay for the shipping to send the backing plate. Autogeek is paying for it.
Click to expand...


Thanks Mike and Autogeek! I've always been impressed with the amazing level of customer service and support I've received!


I believe Michael and Marquez are my main customer service reps when I call in and they have always been absolutely AMAZING!!! I can't give enough credit to those guys.



Here's some pics from the project I needed to accomplish today, and thanks to Autogeek the mission was accomplished. I will write a proper show and shine when I have the opportunity, but I'm just too exited to share the results of our team effort!

7183d3e9b43e596f1787d6ff25d8415b.jpg


f93624c69b3a751c8ae16286b582f140.jpg


b354bd2155bfb3030f3226dd330e4471.jpg


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7d4dd708e07c93169ede72ee69e7f14a.jpg


96db747b3035000fa8056315fee45863.jpg


80eada254e354497bb6b68a3a64c7342.jpg


Sent from my SM-G975U using Autogeekonline mobile app



:buffing:
 
Just to chime in....

First...


INCREDIBLE RESTORATION!


Most people would think the paint on the car was past the point of no return. But you save it. Good job.

And as you've come to learn, there's a reason why I nicknamed the FLEX XC 3401 VRG the BEAST! :buffing:


Jacob Harrod AUTOCLEAN said:
Thanks Mike and Autogeek! I've always been impressed with the amazing level of customer service and support I've received!

I believe Michael and Marquez are my main customer service reps when I call in and they have always been absolutely AMAZING!!! I can't give enough credit to those guys.
Click to expand...


Michael and Marquez are both stellar customer care reps here at Autogeek as are all the rest of the customer care reps.

I'll send them the link to this thread.


:dblthumb2:
 
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