1st "Documented" Metro MasterBlaster Catastrophe

By the end of the week if I have time I will look into making some kind of retainer that will prevent the nozzle from falling off something a long the lines as a safety wire .
 
IID said:
I'm not complaining about Metro/AG's customer service, I'm complaining about a product with a possible problem.
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This is great feedback for the company as it can make them aware of a problem so they can address it. David Stern from Metro-Vac is a good friend of mine, I'll send him the link to your thread.


:xyxthumbs:
 
Man those ends are flyin off right and left....try wrapping the threads with pipe dope
 
IID said:
I thought the nozzle tore from the hose!
It seemed the ribbed profile of the hose was just that,when in fact it's also the thread profile as well.
Wasn't trying to be fricken dramatic!
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No worries. I was just bustin' on ya a bit!

But after reading your post I did go check my Metro!!

:props:
 
Audi X2 said:
I would agree if the system worked better for changing attachments. A feature should not cause failure in the middle of use without choosing to do so.

I spend a great deal of time caring for my products thank you very much.
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Testy!? That wasn't directed AT you as much as it was a general summary of what it might take to keep this tool running smooth.
:xyxthumbs:
 
snowking724 said:
Testy!? That wasn't directed AT you as much as it was a general summary of what it might take to keep this tool running smooth.
:xyxthumbs:
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I am not Testy as one could tell from my posting on this forum, however I do not think you should have to 'RIG' a $310.00 dedicated car dryer for safe operation. Especially considering that mine is only 4 months old.
 
I don't know, this vac is kinda pricey, even on VIP. I wouldn't expect an issue of this sort. I realize they only invented vacuum cleaners yesterday. Oh no, a wikipedia search reveals vacuum cleaners were invented a century ago. Vacuum cleaners are priced from the sublime to the utterly ridiculous with this one falling somewhere in between. I'd just expect a lil more quality control.

But, that's indicitive of modern factory quality control. Trying to fine tune their process, someone in management or engineering listens to some idiot trying to save a nickel and the whole thing goes to hell in a handbasket.
 
folks this is not an issue/defect/problem... End pieces are designed this way on most all coiled hoses... Take for example an extractor with a wire coiled rubber hose... The end unscrews from it... There are many reasons for this...

If the hose gets a tear in it the hose can be shortened to that point and the end be screwed back on

if the tip gets damaged it is easy to replace opposed to replacing the whole hose at a much higher cost

look at any commercial carpet cleaning rig... The hose ends are removable it is a "universal design" for ease of replacement...

Just check the tightness of it before you use it... Simple as that...

As others have said just a dab of silicone on the end of the hose before you screw the tip on it will make it so you don't have to check it all the time... Not a huge worry...
 
Tyrod said:
I don't know, this vac is kinda pricey, even on VIP. I wouldn't expect an issue of this sort. I realize they only invented vacuum cleaners yesterday. Oh no, a wikipedia search reveals vacuum cleaners were invented a century ago. Vacuum cleaners are priced from the sublime to the utterly ridiculous with this one falling somewhere in between. I'd just expect a lil more quality control.

But, that's indicitive of modern factory quality control. Trying to fine tune their process, someone in management or engineering listens to some idiot trying to save a nickel and the whole thing goes to hell in a handbasket.
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I don't believe this is a QC issue. It's a standard design on many shop vac units priced high and low. And to the other guy, I bow out. Your not testy and you have cheaply made machine, peace.
 
Mike.Phillips@Autogeek said:
This is great feedback for the company as it can make them aware of a problem so they can address it. David Stern from Metro-Vac is a good friend of mine, I'll send him the link to your thread.


:xyxthumbs:
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I would appreciate that VERY MUCH,Mike!
Maybe Metro can make a very good product-Excellent ;)
 
Alright here are some pictures of my $750.00 extractor hose (a lot more than a Metro unit) and if this is an issue with the Metro I feel a replacement for my extractor is in order... (sorry for the sarcasm)

My unit:
IMAG0963.JPG


The hose end is removable (reverse thread):
IMAG0964.JPG


So is the other end:
IMAG0967.JPG


These pictures support my previous statements that they are designed this way... I check both ends periodically... Can these ends coming off during a cleaning cause danger to the vehicle? No but that is because this is strictly a suction device not a blowing one also... The point I am making is it is not a defect in any way but as the operator need to be aware that you need to check for the tightness of these ends periodically... (no blame pointing or finger pointing intended here just some positive info for users of the Metro)
 
For the price of these things I shouldn't have to. The nozzle should be firmly attached and not come off at inopportune times. I shouldn't have to check it every time I use it. It should only become unattached when I decide it should. Just because you're willing to accept subpar performance doesn't mean everyone should.
 
Tyrod said:
For the price of these things I shouldn't have to. The nozzle should be firmly attached and not come off at inopportune times. I shouldn't have to check it every time I use it. It should only become unattached when I decide it should. Just because you're willing to accept subpar performance doesn't mean everyone should.
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I am not accepting "sub-par performance" these units are designed for the pro and they are designed with the intent that they are easy to replace things on instead of either buying an expensive replacement assy or having to take it to some high dollar per hour repair place if it fails...

If you don't want to "check it every time you use it" then do as I and others have suggested and stick some glue or silicone on it!

I worked for Chem-Dry for 7 years and have had hoses come apart on me many times... it is much easier to unscrew the end cut the hose where it needs to be the screw on the end... opposed to stopping production until the hose is fixed...

These hoses are universal parts not "custom designed" for the Metro only... it has a general size and general ends for you the consumer to be able to repair at a lesser cost... Don't be mad that the company "makes a sub-par" product be happy that they are not making a propriotary product that will cost you 25x the price it should if it does fail... it is not a design flaw or some qc guy being lazy it is an industry standard....
 
CrownKote said:
Alright here are some pictures of my $750.00 extractor hose (a lot more than a Metro unit) and if this is an issue with the Metro I feel a replacement for my extractor is in order... (sorry for the sarcasm)

My unit:
IMAG0963.JPG


The hose end is removable (reverse thread):
IMAG0964.JPG


So is the other end:
IMAG0967.JPG


These pictures support my previous statements that they are designed this way... I check both ends periodically... Can these ends coming off during a cleaning cause danger to the vehicle? No but that is because this is strictly a suction device not a blowing one also... The point I am making is it is not a defect in any way but as the operator need to be aware that you need to check for the tightness of these ends periodically... (no blame pointing or finger pointing intended here just some positive info for users of the Metro)
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Yes Chris,I have the same Duramaid unit as you and have never had a issue with the nozzle either.
But as you stated,the extractor does indeed suck the air.I think (IMO) this is where a design change is in order because the MasterBlaster does kick out (blow) a high velocity of air.
I would think that 10/10 times the unit that's blowing the air (trying to force the nozzle off) will have issues before a unit that suck the air (trying to retain the nozzle).
And for that matter,the MasterBlaster does force the air out with EXTREME air pressure/velocity.
A design change with how the nozzle is retained to the hose on the MasterBlaster,would make the unit almost bullet proof/idiot proof (myself) :)
 
I recently bought some higher end attachments for coiled hoses. The expensive ones were all threaded. I screwed them on tightly.
The cheap ones were slide-on, and clamp that can really let go. If you don't have enough confidence in the screw-on then use a clamp for back-up. I wouldn't, and I really wouldn't use any adhesive that will not come apart in the future.
 
IID said:
Yes Chris,I have the same Duramaid unit as you and have never had a issue with the nozzle either.
But as you stated,the extractor does indeed suck the air.I think (IMO) this is where a design change is in order because the MasterBlaster does kick out (blow) a high velocity of air.
I would think that 10/10 times the unit that's blowing the air (trying to force the nozzle off) will have issues before a unit that suck the air (trying to retain the nozzle).
And for that matter,the MasterBlaster does force the air out with EXTREME air pressure/velocity.
A design change with how the nozzle is retained to the hose on the MasterBlaster,would make the unit almost bullet proof/idiot proof (myself) :)
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Understandable... I have a MB that I lent out to a friend... They are powerful and great but the threaded hose end is what is needed to keep it on there as glue tends to deteriorate over age and that would suck if you had that happen the screw system is very secure just keep it tight and throw a small amount of silicone on it...

Jimmie said:
I recently bought some higher end attachments for coiled hoses. The expensive ones were all threaded. I screwed them on tightly.
The cheap ones were slide-on, and clamp that can really let go. If you don't have enough confidence in the screw-on then use a clamp for back-up. I wouldn't, and I really wouldn't use any adhesive that will not come apart in the future.
Click to expand...

the clamp on ones are very cheap... and will shoot off like a rocket if given the opportunity...
 
Mine came loose during loose but never lost it. I may do the silicone trick.
 
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