Megs 3" backing plate failure

Danube

Danube

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As seen on the photo the female part (in the BP itself) failed, after only a couple of uses.

Looks like its made of aluminium, not able to match the task.

Suggestions please.

Feed back please
 
.. uppps, & here the photo.



BP3inch.jpg
 
Contact Meguiars directly. They have fantastic customer service,and I am sure they will replace it for you.
 
The thing is I reside in Australia & this was purchased in the US.
 
Contact Meguiars customer service. They will most likely send you a new one at no charge to you. My experience with them has always been top notch.
 
Did the thread strip out or just loosen up?
 
I only found the fine alu dust in there, no thread left.
 
tw33k2514 said:
Contact Meguiars directly. They have fantastic customer service,and I am sure they will replace it for you.
Click to expand...

That's what I thought. First 5" MF pad that delaminated they sent me a fresh 2-pack. I used them over and over and over, washed numerous times with no problem, they still look and function like new. Then when I started using pads from the batch I originally purchased they all delaminated with very little use. Called Megs and got the 3rd degree about backing plates, polishing speeds, how many times they've been used, etc, etc and was told to send them back with original packing materials and purchase receipts. Yeah, like I keep the packing materials and receipts for everything I buy... The pads went in the garbage.

I'm eagerly awaiting the Optimum MF cutting pads. Regardless of how good your customer service is it only takes one dorky rep to lose a customer forever. After using their products for 40 years I'm done with Meguiar's.

TL
 
We'll see what their reply will be in this.

Anyone have their customer service email handy?
 
TLMitchell said:
Regardless of how good your customer service is it only takes one dorky rep to lose a customer forever.
Click to expand...

agreed, and that's why i don't care to give any of my hard earned money to some...
 
It sounds like Meguiars will replace it no problem, but if you needed to use it before the replacement comes couldn't you just Helicoil it?

A locking coil and some Locktite seems like it would work fine.
 
3" BP's are very important in what I do.
 
Danube said:
3" BP's are very important in what I do.
Click to expand...
Not sure who that was directed at, but if it was in reference to using a Helicoil in an aluminum backing plate, a Helicoil is far superior in strength than just a tapped hole in an Aluminum plate.

In the Aerospace/Semiconductor/Oil Field industries I have been in for the past 35 years as a Mechanical Engineer, they are one of the only ways we can use soft materials like 6061 Aluminum in threaded hole situations where high stresses and vibration are an issue, such as mounting brackets on rotary Airplane Engines.
Just tapping a hole by itself would fail in seconds, whereas the same thread with the proper insert will last years.
Reference info: HeliCoil Chart

The other method of choice is a Keensert, but you aren't working with anything thats needs near that much strength.
 
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