New Black Tundra - Lots of Questions

Yardstick

Yardstick

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I just got a new Black Toyota Tundra (single stage paint). I'm kicking myself already, but it was the one I could get with the options I wanted. The truck got delivered with what I'm finding out is the pretty typical DISO along with a few other flaws. The dealer assured me that they could fix the flaws and DISO and sent the truck to their body shop for some kind of polishing. They say they used a 3M product. I'm not sure what it was yet. In direct sun I still see some minor swirling. It almost looks like swirls in a wax layer now rather than in the paint. It looks much better than it did...

Tundra_01.jpg



But now I see a lot of orange peel. Nobody who saw the truck before the dealer polish saw the orange peel. Take a look at the image below in full size for full effect.

Tundra_02.jpg



Any ideas what they did? And can it be fixed? Should I insist they give me a different truck (unlikely) that they haven't ruined the paint on? Or should I just give up now? My last truck was a White 2001 Chevy Silverado that I gave up on when the paint started flaking off. I feel like I'm just starting over with paint issues again. :buffing:

Extra credit: What's my best bet for a procedure and set of products to keep this as low maintenance as possible even though it is an outdoor DD in Arizona?
 
First off congrats on the new Tundra!!! I have a 2011 red Crewmax & I love it!!
I would guess the first thing you will be advised about is a DA machine like a flex or porter cable.
If you are looking for a good forum for the Tundra let me know.
Good luck with the Tundra!!!
 
Thanks! It's good to hear how much other Tundra owners like their trucks. We almost walked out when the finance guy was doing the hard sell on warranties and maintenance packages. He made it sound like we were in for lots of trouble and high cost repairs.

I've been on Tundrasolutions.com for a long time because my parents have a first generation (2006) and I have asked questions about it there. I posted a couple questions about this truck there too. Are there others you would recommend?

As far as detailing machines, I'm hoping to do what I can by hand. I know a friend of a friend who owns a custom paint shop and does high end detail work. I plan to do my own hand washes and maybe use some products I can do by hand. Anything more involved than that will probably get farmed out.
 
Yardstick said:
I just got a new Black Toyota Tundra (single stage paint). I'm kicking myself already, but it was the one I could get with the options I wanted. The truck got delivered with what I'm finding out is the pretty typical DISO along with a few other flaws. The dealer assured me that they could fix the flaws and DISO and sent the truck to their body shop for some kind of polishing. They say they used a 3M product. I'm not sure what it was yet. In direct sun I still see some minor swirling. It almost looks like swirls in a wax layer now rather than in the paint. It looks much better than it did...

Tundra_01.jpg



But now I see a lot of orange peel. Nobody who saw the truck before the dealer polish saw the orange peel. Take a look at the image below in full size for full effect.

Tundra_02.jpg



Any ideas what they did? And can it be fixed? Should I insist they give me a different truck (unlikely) that they haven't ruined the paint on? Or should I just give up now? My last truck was a White 2001 Chevy Silverado that I gave up on when the paint started flaking off. I feel like I'm just starting over with paint issues again. :buffing:

Extra credit: What's my best bet for a procedure and set of products to keep this as low maintenance as possible even though it is an outdoor DD in Arizona?
Click to expand...

I've been down the road with the Land Rover dealer. Get a good lawyer, take tons of pictures, take both with you to the dealer, and demand a new truck.
 
Welcome! I love your avatar and your truck! (I have a 2012 black Tacoma). I have the same paint as you (202) and do have a bit of orange peel as well. I doesn't really bother me since I could polish it to a very high gloss anyway. I used to hate how soft my paint was until I started correcting it by machine (Porter Cable 7424xp). Now I am thankful I have soft black paint. Nothing looks better imo. :props:

TOOL ROCKS:righton:

S5003754_zps031038ee.jpg

S5003194.jpg
 
TundraPower said:
I've been down the road with the Land Rover dealer. Get a good lawyer, take tons of pictures, take both with you to the dealer, and demand a new truck.
Click to expand...

I was really hoping to avoid that solution. It seems like whenever attorneys get involved, everybody loses but them. When I contacted Toyota Motor Sales and told them what has happened so far, that was actually one of their suggestions. Kinda scary...


spiralout462 said:
Welcome! I love your avatar and your truck! (I have a 2012 black Tacoma). I have the same paint as you (202) and do have a bit of orange peel as well. I doesn't really bother me since I could polish it to a very high gloss anyway. I used to hate how soft my paint was until I started correcting it by machine (Porter Cable 7424xp). Now I am thankful I have soft black paint. Nothing looks better imo. :props:

TOOL ROCKS:righton:
Click to expand...

Nice truck! We got a magnetic gray metallic 4-cylinder Tacoma for my wife at the same time as the Tundra. She has a longer commute and wanted better fuel economy than the 6-cylinder Tacoma could give.

I know someone who is a die-hard Toyota fan and he says the orange peel is pretty common. I'm just surprised we didn't see it (he didn't even see it) before they did their polishing. The detailers at this dealership suck. They didn't clean the roof of the truck very well for delivery and even after telling them that it needed some attention it still looked untouched when I got it back. I'm hoping the bird poo stains aren't permanent.

Tool has been my favorite band for a long time! Maynard is just up the road in Cornville, AZ and selling wine out of his store in Jerome.
WineCountry_21.jpg



With another store nearby...
WineCountry_24.jpg
 
Yeah the tool guys rock!! In my world they are one of the heaviest of metal bands. I am a old school Judas Priest fan & believe me over the years I have heard a lot of bands that are a lot more like light plastic than heavy metal!!
It would be my belief that the warranty guy was just doing his job. I know so many people that have Toyotas that never have problems. Now I am not saying that they are all perfect but I believe they make a superior product than most.

I am a member at tundra geeks.com
I hang out there and here a lot.
 
FivePoint.0 said:
You can still buy cars with single stage paint??
Click to expand...

Apparently the non-metallic Toyota trucks are single stage. I'm pretty sure GM does that too. My white Silverado didn't seem to have any clear on it anyway.
 
Yardstick said:
I was really hoping to avoid that solution. It seems like whenever attorneys get involved, everybody loses but them. When I contacted Toyota Motor Sales and told them what has happened so far, that was actually one of their suggestions. Kinda scary...
Click to expand...

TMS is telling you correctly. It's the dealers fault. They purchased the truck from TMS. TMS is out of it. Lawyers are good as long as they are your lawyers :xyxthumbs:
 
I ran by the custom paint shop this afternoon and got his opinion. To him it looked like more than the normal amount of factory orange peel and way more than he would let a vehicle out of his shop with, but he wasn't worried about it or what they may have done to it.

I guess the next step(s) will be to give it a good wash and do some corrections on the roof (that the dealer didn't do), then seal/wax.
 
Are all new non-metallic Toyota paints single stage??
 
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Yardstick said:
Apparently the non-metallic Toyota trucks are single stage. I'm pretty sure GM does that too. My white Silverado didn't seem to have any clear on it anyway.
Click to expand...

Just curious, what year is your truck?

Bill
 
Flynnstone said:
Are all new non-metallic Toyota paints single stage??
Click to expand...

I asked the question about the Black on my truck directly to Toyota Motor Sales. I have seen where people posted e-mail responses from Toyota about the Super White being single stage and that all of their non-metallic colors are single stage.

BillE said:
Just curious, what year is your truck?

Bill
Click to expand...

Tundra - 2012
Tacoma - 2013 (Magnetic Gray Metallic w/clear!)
Silverado - 2001 (pretty sure it was single stage white)
 
For anyone wondering if they have single stage or clear coat on the vehicle look on the stickers in the driver door jamb where the weight ratings are, or in the glovebox on a sticker, or under the hood.

I just walkout out and looked at the code on a 2010 Silverado on the sticker in the glove box and in the lower left corner of the sticker it has BC/CC U 8624 which is the color code of Olympic white and it is indeed clear coated. If you find on one of these stickers BC/CC that means Base Coat/Clear Coat and it come from the factory with clear on it. If you are pulling color up on your pad after polishing with a BC/CC stamp on the sticker it was painted along the line somewhere and there is no clear when it when it should have.
 
Also when you see the surface flaking off that is clear caot failure not the actual paint. SS paint never flakes off. It will get really dry and turn chalky white but never flake. CC paints are the ones that the clear dries up from being exposed to the sun for to long with no protection.

Clear Coat is just like your skin, If you go to the beach for an extended amount of time and dont use any sunscreen you get sunburn an then you skin flakes and peels off. Same thing with a CC painted vehicle just to a much lesser extreme.
 
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