Shark Politur
New member
- Oct 3, 2014
- 529
- 0
Few days ago I was out with a women for all day & night, that's why didn't took my handy with me, when we came back home I see 8 missed calls from one guy who is the owner of PortoVino it's a cigar & drinks boutique for rich & famous in the Old Port of TLV. Most of the customers come there to taste some whiskey, cognac, cigars & have a talk. I detailed few their customers & my friends now (they came to me alone, no connection to PortoVino) cars they invited me later, must say that something what they ordered for 2 cost 4,000$ a bottle, I don't even know what it was but after one shot I opted for a bottle of Paulaner beer. Why I say it, to explain that the owner of this place would be regarded as a very important customer to most guys & girls in Car Care as near his spot I always see cars that cost 300,000$ minimum & they go there to drink etc, but for me it's just another situation, encounter, something new as I don't work with money...you know.
So, I call back:
Hi.
Hi, Marc, sometimes answer the phone please
I was busy all day, couldn't answer, how are you bro.
#### happened to my car, some assholes painted something in white in the events hall near by where I park my car, it's all covered in white little dot's you must see it.
A-ha.
When can you come & see it.
Tomorrow about 10-11AM.
Then see you.
Bye.
So I arrive, we go to check the car & it looks terrible.
A-ha, one other thing, when he called me day before, he said:
Marc, make a good price to me (& here the problem starts as I don't like to talk about money in this way) I will forward all my customers to you.
I first must see the car, maybe I can't even do it, how can I say the price???
OK, so tomorrow.
I took with me Blue & Red Clay Bar, Clay Lubricant, Nano Polish & Wax to see if it works. As you can see from the pics, it really made the job on the test spot on the hood. So he says:
So when can you do it?
Look, this is what you see is about the final result more or less & I repeat more or less it will look like this, is it fine for you?
It's great, make me the half price what you did to my customers
...I really can't say you the price now as car is all covered in dust so I can't evaluate the full problem, can't see all the white paint overspray everywhere & I am not yet sure I can do it so result will be top.
It's nothing for you, come on...this & that.
So I didn't say the price because I want to make him a very good work & there are no numbers in my head, only the responsibility, to get it done as it should, I already see in my head products I must bring, pads, machine & how to start & finish the project.
So we both leave & agree to meet next day 11AM, to start the work.
Comes 11AM he calls I am still at home almost all packed.
Marc, where are you bro.
I come soon (he already parked the car where we agreed), few things left, can't forget something.
11.30AM calls again.
Where are you bro.
In 5min. I am leaving (for me it's 5min. walk from home as I live near the beach where is Old Port of TLV)
Marc, please also clean the dashboard.
### he said? DASHBOARD? He got a paint damage (this is over 60,000$ price in Israel car) & he is worried about dashboard on 3 months new car!
Here I just leave all the things at home & go for my daily business.
So he calls again.
Marc, where are you bro??
Look, it's not for you, we can't work together, I don't work like this when your car is ###### up & you speak about dashboard.
OK, so let's do it on Friday (today), Sunday (like Monday in Israel).
I say (I am polite person) OK bro we'll be in touch, my last word don't bring your car to any car washes detailers but only to Audi garage, bye.
He inquired about me later with the people know me very good, I detailed their many cars, so one of them calls me..I say I come bro we talk in your office (everything happens around the Port as this is where I spend most of my days & nights).
Marc, look I talked to him, he is sorry he talked about dashboard, go to him, do it for me.
OK.
I go, we meet again with Audi guy (all in 2min. distance) I say look, I took with me products for everything even dashboard, wheels etc. but you have a car ###### up don't you understand it...
Yes, I do.
We go see the car, his left side of the hood he "polished" it alone with some #### the clear coat is full of round swirls, disaster.
This is what it is???
I did it Marc myself & my brothers car also we gave to detail to a car wash, they ###### it up.
So this is my example here on the right, look again, touch it, this are end results plus minus.
OKOKOK.
See you on Sunday.
What do you think about all this? How would you behave in the same situation?
This is Audi condition, clean areas are my test spot.
So, I call back:
Hi.
Hi, Marc, sometimes answer the phone please
I was busy all day, couldn't answer, how are you bro.
#### happened to my car, some assholes painted something in white in the events hall near by where I park my car, it's all covered in white little dot's you must see it.
A-ha.
When can you come & see it.
Tomorrow about 10-11AM.
Then see you.
Bye.
So I arrive, we go to check the car & it looks terrible.
A-ha, one other thing, when he called me day before, he said:
Marc, make a good price to me (& here the problem starts as I don't like to talk about money in this way) I will forward all my customers to you.
I first must see the car, maybe I can't even do it, how can I say the price???
OK, so tomorrow.
I took with me Blue & Red Clay Bar, Clay Lubricant, Nano Polish & Wax to see if it works. As you can see from the pics, it really made the job on the test spot on the hood. So he says:
So when can you do it?
Look, this is what you see is about the final result more or less & I repeat more or less it will look like this, is it fine for you?
It's great, make me the half price what you did to my customers
...I really can't say you the price now as car is all covered in dust so I can't evaluate the full problem, can't see all the white paint overspray everywhere & I am not yet sure I can do it so result will be top.
It's nothing for you, come on...this & that.
So I didn't say the price because I want to make him a very good work & there are no numbers in my head, only the responsibility, to get it done as it should, I already see in my head products I must bring, pads, machine & how to start & finish the project.
So we both leave & agree to meet next day 11AM, to start the work.
Comes 11AM he calls I am still at home almost all packed.
Marc, where are you bro.
I come soon (he already parked the car where we agreed), few things left, can't forget something.
11.30AM calls again.
Where are you bro.
In 5min. I am leaving (for me it's 5min. walk from home as I live near the beach where is Old Port of TLV)
Marc, please also clean the dashboard.
### he said? DASHBOARD? He got a paint damage (this is over 60,000$ price in Israel car) & he is worried about dashboard on 3 months new car!
Here I just leave all the things at home & go for my daily business.
So he calls again.
Marc, where are you bro??
Look, it's not for you, we can't work together, I don't work like this when your car is ###### up & you speak about dashboard.
OK, so let's do it on Friday (today), Sunday (like Monday in Israel).
I say (I am polite person) OK bro we'll be in touch, my last word don't bring your car to any car washes detailers but only to Audi garage, bye.
He inquired about me later with the people know me very good, I detailed their many cars, so one of them calls me..I say I come bro we talk in your office (everything happens around the Port as this is where I spend most of my days & nights).
Marc, look I talked to him, he is sorry he talked about dashboard, go to him, do it for me.
OK.
I go, we meet again with Audi guy (all in 2min. distance) I say look, I took with me products for everything even dashboard, wheels etc. but you have a car ###### up don't you understand it...
Yes, I do.
We go see the car, his left side of the hood he "polished" it alone with some #### the clear coat is full of round swirls, disaster.
This is what it is???
I did it Marc myself & my brothers car also we gave to detail to a car wash, they ###### it up.
So this is my example here on the right, look again, touch it, this are end results plus minus.
OKOKOK.
See you on Sunday.
What do you think about all this? How would you behave in the same situation?
This is Audi condition, clean areas are my test spot.
