So, I promised everyone I'd follow up on this thread - as well as I'm do for a review for the free pot of Synergy I won - once I get this vehicle back.
The original repair was supposed to take 5-7 days. Having dealt with body shops in the past my mind thinks "Body Shop Time" (BST). Which means to me: any estimate a body shop gives you on how long it takes to complete a repair - you need to multiply that number by a factor of 3 or 4 to figure out when you will actually see your car again. This has just been my experience when working with body shops. I was hoping this was going to be different - but I'm always stuck in BST limbo when a body shop has my car.
They usually say it's the adjusters fault, they are waiting on "approval", waiting on parts, or waiting on a check from the insurance company to move further, etc... But this is a cash job, that is basically all labor & fabrication - no parts... So, none of these excuses apply.
So, I had not heard anything about my vehicle (dropped it off 6/4). I decided to drop by the body shop and was ready to blast them for turning this 1 week repair into a month long repair.
But, once I got down there - the shop owner was with another customer. He said your car is in the shop - go take a look. So, I went to take a look, and saw new panel parts the shop had fabricated (rusted areas) perfectly welded in and blended in. They were primered - not painted yet. But, the work looked so perfect and seamless it took all the wind out of my sails to lay these dues out.
Then he told me they are doing some "test panels" to match my paint perfectly (he knows I am picky) - as any 13 yo paint has some UV color fade regardless of how well it's taken care of. He said car will be ready middle of next week, they just need to get the color perfect (to match my older paint), then paint and blend it.
So, all and all we are looking at a month for a 1 week repair. But, if it turns out like it looks like it's turning out - it's hard to be mad. As my most important concern is quality of the job and how the paint matches.
Will follow up once vehicle is returned.