WRAPT C5Z06
New member
- Nov 12, 2009
- 12,615
- 0
Yep! :doh:
Chemical Guys Gallons
- Thread starter Meghan
- Start date
SpeedFreak81
New member
- Jul 14, 2011
- 213
- 0
If DI is selling Citrus Wash for $10 cheaper, it would be smart to lower your price to compete with it. Having to go through the added hassle of a price match is something I for one could do without.
As a pro detailer, their microfiber wash is something I use a lot of as well as the citrus wash. Unfortunately, the lack of offering of MF wash, and the hiked up $$$ on the citrus wash will probably cause me to keep buying from DI on these two products.
As a pro detailer, their microfiber wash is something I use a lot of as well as the citrus wash. Unfortunately, the lack of offering of MF wash, and the hiked up $$$ on the citrus wash will probably cause me to keep buying from DI on these two products.
Nick McKees37
McKee's 37 Product Support
- Jan 6, 2011
- 7,265
- 0
The Citrus Wash Red will be $32.99 by the end of the day. And regarding any other Chemical Guys gallons, let us know what you'd like to see and if there is enough interest, we'll bring 'em in. :dblthumb2:
As I understand the AG policy, from previous past experience, AG will only price match one item per order. Is that policy still in effect?
shoeless89
New member
- Jul 18, 2010
- 1,985
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You guys are awesome! You know we can't resist gallons of products!
Nick McKees37
McKee's 37 Product Support
- Jan 6, 2011
- 7,265
- 0
We can price match multiple items in one order, so long as it's all from the same website.
Since when?
The reason I ask Nick is because I tried to place a couple of orders last fall and was told only one item per order. I was going to order about $300 worth of products and needed 3 items price matched from the same website. I sent a pm and was told that AG couldn't keep their doors open if they price matched more than one item per order. There was no mention of the qualifier, "so long as it's all from the same website" in any pm...a pm that came from you Nick. I do not have the pm stored and it doesn't matter now anyway. I ended up not ordering anything for awhile and when I did it was from another retailer first because the prices were right to begin with and didn't have to hassle with asking about a price match on those particular items. I in fact placed a second order from this place, and then two smaller orders from AG. However, I tried, and wanted all my business to go to you folks at AG, but no dice. AG could have gotten all of about $900.
I'm not complaining, just mentioning what happened. It's no big deal. I just wondered if the policy has changed.
My point was that there would be no insentive for folks to purchase CG's products from AG if they only priced matched one item making more sense for folks to purchase directly from CG's.
Anyway, you answered my question and it's now possible for multiple item price match from the same site. Fair enough. Thank you.
The reason I ask Nick is because I tried to place a couple of orders last fall and was told only one item per order. I was going to order about $300 worth of products and needed 3 items price matched from the same website. I sent a pm and was told that AG couldn't keep their doors open if they price matched more than one item per order. There was no mention of the qualifier, "so long as it's all from the same website" in any pm...a pm that came from you Nick. I do not have the pm stored and it doesn't matter now anyway. I ended up not ordering anything for awhile and when I did it was from another retailer first because the prices were right to begin with and didn't have to hassle with asking about a price match on those particular items. I in fact placed a second order from this place, and then two smaller orders from AG. However, I tried, and wanted all my business to go to you folks at AG, but no dice. AG could have gotten all of about $900.
I'm not complaining, just mentioning what happened. It's no big deal. I just wondered if the policy has changed.
My point was that there would be no insentive for folks to purchase CG's products from AG if they only priced matched one item making more sense for folks to purchase directly from CG's.
Anyway, you answered my question and it's now possible for multiple item price match from the same site. Fair enough. Thank you.
monito
New member
- Jan 9, 2012
- 121
- 0
What is the process? Do we place the order then call you?
Does it work with the VIP Gift Certificate?
or my xxxx10% coupon?
Thanks,
fenderpicks
SELF BANNED
- Jan 24, 2012
- 1,147
- 0
^^ im curious about that too....?
Like we have to call in or what?
Like we have to call in or what?
Nick McKees37
McKee's 37 Product Support
- Jan 6, 2011
- 7,265
- 0
There must have been a misunderstanding with the message. Next time you have a question about price matching, send me a very specific email with the details of the order and I'll get back to you.
The best way to go about receiving a price match is to email me ahead of time at [email protected] with a link to each item you would like us to price match, from the same website. Provide a phone number and a customer number/previous order number if you have one, and I will get in touch with you.
Price Match Promise
I did send a couple of pm's with the details and web address, and I think we even talked by phone. I left with the thought that there was still a misunderstanding, or that AG was simply exercised its right to make a decision on the matter which is listed here Price Match Promise and I excepted that as such. Near the top it does say, "an item," which is singular to me and coincides with what I was told.
I was sort of disappointed (not angry) for a bit, but I got over it. I'm still here, I still place an order from time to time, and I've seen way too much good from AG customer service to let one misunderstanding put a sour taste in my mouth. I just wanted to clarify the position, no more, no less.
Thanks again Nick!:xyxthumbs:
Armenakadino
New member
- May 28, 2010
- 42
- 0
p40 in gallons
Shane731
Active member
- Dec 25, 2009
- 3,498
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Customer service at its very finest! :dblthumb2:
david11g35
New member
- Mar 13, 2012
- 1,005
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This someone say gallons.
