COVID-19 Update

[Meghan]

COVID-19 Update



Here’s What We’re Doing:


In light of the recent COVID-19 pandemic, we wanted to take a moment and update our customers on the measures we’re taking to ensure both our employees and our customers are as protected as possible from this virus.

1. Warehouse Sanitization Procedures – To limit exposure, we’ve closed our front lobby to customer pick up orders. We are still shipping and with delivery typically taking just one day in Florida, many of our Florida customers are receiving their orders on time. At the end of each day our warehouse and offices are being sanitized using the proper cleaning materials to prepare for the next day.

2. Employee Care – Autogeek wouldn’t be where we are today without our fantastic employees and we want to make sure they’re safe during these times. If it happens that any of our employees start to experience any symptoms have been asked to stay home, with full pay, during their recovery time and to limit exposure to other employees. We will 100% support our staff through this. We also have most office employees working from home to further limit exposure.


We want to assure our customers that while this is an unprecedented situation, we are doing our best to make sure our day-to-day service is not interrupted, for a long as it is feasible. We don’t expect any delay in shipping orders and we welcome our customers to contact us with any questions! Thank you for your continue support and we hope you all stay safe!


UPDATED APRIL 1st, 2020
Please note: Due to the current COVID-19 pandemic and in observance of social distancing, our warehouse and offices are not running with full staff. We are experiencing delays of 48-72 hours from order processing to shipment. We thank you in advance for your patience and understanding during this time. If you have an order that absolutely must ship as soon as possible, please send your order number to [email protected] and we will get it out for you as soon as possible. Please let us know if you have any questions!
Over our 20 years in business we have truly appreciated your loyalty and support, we hope that all of you are staying safe and healthy!

 

[MrNiceGuy]

Thank you for the update. Take care and stay safe!

 

[pilotpip]

Detailing can be a good "social distancing" activity, but you gotta stay safe! Way to look out for your people!

 

[DMiglio]

This is great news! Please stay safe and healthy, thank you for taking care of your employees and as an extension their families. I’m glad to put my hard earned dollars into a company like Autogeek!

I work full time at a Starbucks, while doing detailing on the side(although it’s on hold as of now). Anyway, they’ve offered us a benefits package similar to this so that we can take the time to “social distance” rest up and be aware of any symptoms any of us are feeling.

I’m glad to hear you will provide similar care for them! You and all of AG are doing such a great job for all of us! Thank you!

 

[JustJesus]

Thanks for the update!

I placed an order recently, and will continue to support the fine folks at Autogeek.

Stay safe out there!

 

[PEAD19]

Just received my most recent purchase today, and its reassuring to know Autogeek is doing their part. Not opening it yet because its been handled alot in the delivery process. It snowed today, so its nothing I can use right now anyway. Eager to try the Hybrid Solutions products though!

 

[Sizzle Chest]

Glad to hear this. Stay safe all!

 

[Coatingsarecrack]

Yeah be safe.


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[Meghan]

This is great news! Please stay safe and healthy, thank you for taking care of your employees and as an extension their families. I’m glad to put my hard earned dollars into a company like Autogeek!

I work full time at a Starbucks, while doing detailing on the side(although it’s on hold as of now). Anyway, they’ve offered us a benefits package similar to this so that we can take the time to “social distance” rest up and be aware of any symptoms any of us are feeling.

I’m glad to hear you will provide similar care for them! You and all of AG are doing such a great job for all of us! Thank you!

Our staff's health is our number one concern, today is our first full day running with just warehouse crew in the building. They are all separated with dividers and plenty of space between them.
We are making sure they are comfortable in their working environment and going to have a social distancing Pizza party at lunch today!

Thanks for the update!

I placed an order recently, and will continue to support the fine folks at Autogeek.

Stay safe out there!

Sir we appreciate your support!

Just received my most recent purchase today, and its reassuring to know Autogeek is doing their part. Not opening it yet because its been handled alot in the delivery process. It snowed today, so its nothing I can use right now anyway. Eager to try the Hybrid Solutions products though!

Sorry to hear about that snow, we are down here in shorts sweating if that makes you feel better!

 

[PA DETAILER]

People are a #1 resource. Everything else follows. Glad to see you have a excellent plan in place.

 

[Meghan]

People are a #1 resource. Everything else follows. Glad to see you have a excellent plan in place.

Happy to report all is running very smooth with such a large adjustment you expect some issues but our staff has been handling it with grace!
We did cheat and do a trial run before we moved everyone to iron our any kinks, as a company one thing we do a lot of is - PREPARING!
With the hurricanes in Florida we have been a company that works on "plans" and if you have a plan in place chance of success goes up!
I will speak for the company when I say THANK YOU for everyone for your loyal support and hanging in with us during this difficult time.
Keep safe and healthy and if you need anything you know how to reach me!

 

[Dano shine]

I’m glad that Autogeek has the care and respect for their employees like they do. I give all my Business to them. To all the employees thank you!

 

[Meghan]

I’m glad that Autogeek has the care and respect for their employees like they do. I give all my Business to them. To all the employees thank you!

Appreciate your support, we will continue to operate this way as long as it is safe for our employees.

 

[mdbenge]

Great to hear you are taking care of the employees at AG, although it's no surprise because that is reflected in how well they treat us! I'm continuing to support the AG family in spirit and my hard earned dollars too. Of course the 50% off sale of some of my favorite products brought me back in even after an order on the 16th .

 

[Meghan]

April 1st UPDATE

Please note: Due to the current COVID-19 pandemic and in observance of social distancing, our warehouse and offices are not running with full staff. We are experiencing delays of 48-72 hours from order processing to shipment. We thank you in advance for your patience and understanding during this time. If you have an order that absolutely must ship as soon as possible, please send your order number to [email protected] and we will get it out for you as soon as possible. Please let us know if you have any questions!
Over our 20 years in business we have truly appreciated your loyalty and support, we hope that all of you are staying safe and healthy!

 

[Dr Oldz]

Stay safe all.

 

[PaulMys]

April 1st UPDATE

Please note: Due to the current COVID-19 pandemic and in observance of social distancing, our warehouse and offices are not running with full staff. We are experiencing delays of 48-72 hours from order processing to shipment. We thank you in advance for your patience and understanding during this time. If you have an order that absolutely must ship as soon as possible, please send your order number to [email protected] and we will get it out for you as soon as possible. Please let us know if you have any questions!
Over our 20 years in business we have truly appreciated your loyalty and support, we hope that all of you are staying safe and healthy!

Thank you for the post, Meghan.

As a customer though, allow me put my own spin on it:

AG is experiencing the same hardships as the rest of the country.

If you have a problem with delayed shipping, please get your head screwed on straight and think of OTHERS instead of yourself.

Life has changed, and if you can't get your favorite wax, QD, or leather cleaner as quick as you used to be able to before this crisis, TOUGH.

Safety of employees comes first, not the timely shipping of microfiber towels.

Just my take.......

 

[Bill D]

Bravo!

Agreed even though due to current times I’m in no position to place any orders.

 

[Coatingsarecrack]

Thank you for the post, Meghan.

As a customer though, allow me put my own spin on it:

AG is experiencing the same hardships as the rest of the country.

If you have a problem with delayed shipping, please get your head screwed on straight and think of OTHERS instead of yourself.

Life has changed, and if you can't get your favorite wax, QD, or leather cleaner as quick as you used to be able to before this crisis, TOUGH.

Safety of employees comes first, not the timely shipping of microfiber towels.

Just my take.......

I get their may be a one off of someone who does this for work and the job is time sensitive but as for most of us.... well what Paul said....


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[Meghan]

Thank you for the post, Meghan.

As a customer though, allow me put my own spin on it:

AG is experiencing the same hardships as the rest of the country.

If you have a problem with delayed shipping, please get your head screwed on straight and think of OTHERS instead of yourself.

Life has changed, and if you can't get your favorite wax, QD, or leather cleaner as quick as you used to be able to before this crisis, TOUGH.

Safety of employees comes first, not the timely shipping of microfiber towels.

Just my take.......

One would think that would be everyone's top priority but we have gotten some grief and it is not from Professional Detailers.
I have always said - we sell car wax not insulin, we are not saving lives, just shining up some cars!
Are employees safety and health will ALWAYS come first and we will not bend on that. I appreciate all of your support, we will all get through this together!