Fresh bottle of Meguiars Showroom Shine split open!!!

[SeaJay's]

Kris,

Definitely give AG a call before you do anything. They'll make it right. They have great customer service and they really pride themselves on making us happy! Like Bobby said, they are the ones that sold you the product and I'm sure they are going to make things right. Weather that means they send you a new bottle and have you send that back or not. Either way give them a shout and at least inform them.

Luckily, I've never had any issues with products showing up damaged. I've place a ton of orders through AG and their packages are always packaged really well. But damages do happen! Weather it's UPS or AG's fault, AG will most likely make it right.

 

[Kristopher1129]

I think I'm over it, haha. It bothered me in the beginning when I first saw it. But I looked inside the bottle today, and it's pretty much full. I used bondo to fix the crack, ha. Done deal. If I lost a bunch of the product I'd call them up. But whatever...it's cool. Thanks guys.

 

[Grizzly]

Why not contact AG first and see what they have to say? It seems slightly unnecessary to make a thread first, though I do give you credit for not bashing AG like some other people do when situations like this arise. They will definetely take care of you. If the product is still good and usable, maybe you can work out a win/win situation with them, i.e. partial AG credit on a future order or something.

:iagree:I also agree with what was stated . I feel the only time someone should start a thread about a problem is when the company may it be AG or any other company doesn't address the problem . AG does something you rarely see these days and that's making sure there customers are more then happy with there service . I'm willing to bet one phone call to them they will make it right no questions asked .

Perhaps he was just seeing if someone else had a similar issue with these bottles???

I know I have once every couple years.

He did ask in a respectful manner .

Spare me a response as it would be a waste.

 

[Flash Gordon]

Why not contact AG first and see what they have to say? It seems slightly unnecessary to make a thread first, though I do give you credit for not bashing AG like some other people do when situations like this arise. They will definetely take care of you. If the product is still good and usable, maybe you can work out a win/win situation with them, i.e. partial AG credit on a future order or something.

:iagree: This is the approach I would shoot for