I've learned that some of these technicians are just guys doing a job. They have no interest in looking past rubbing the paint with a buffer. They are probably unaware of the depth some of us take this craft.
A good friend, who I have help on some jobs works at a place that preps cars for Chrysler. They run the 3M system with DeWalt rotary buffers. Nothing wrong with that, it works, and is a proven system. Every car gets the full treatment wether the car needs it or not.
They told my friend that he needs to heat the paint to reflow it. He then one stepped his vehicles with a PC 7424xp, Megs me finishing pad, and M205, and followed with an abrasive cleaner wax (SS Burnout?). He turns out cars faster, and with higher quality, and no dust. He had to buy a respirator because these guys were creating a ton of dust too. Which is the safe thing for him to do anyways.
The point is that some these guys are just doing a job. Once they leave for the day, polishing paint is the last thing on their mind. My friend? He's thinking of things he can do to improve and make his process more effective. He'll call and we discuss product selections, etc. His experience reaffirmed how vast the mindset approach can be.
And that blue shines like a jewel!