Couple "what" moments as I watched to films...
From the first post I made about the business...
“It takes more than a bucket and a hose to clean a car"...hmm what did I just see during the exterior wash?
-"Just bunch it up [wash mitt] and stick it into the cracks".
-"Our chemical is water activated"
-"Get your wash mitt out again. Same as we used on the tires and rims [as he's about to use it in the engine bay also]"..."Thats how we detail an engine".
-On waxing the car..."You want the carnauba wax to absorb into the paint, using another rag".
-"Get your cleaner, any type of carpet cleaner - 409 or Fantastic diluted 50/50" as hes about to work on the leather and carpet

.
There are soooo many more, but im not wasting anymore of my time with this guy. I can't believe what I have seen. If any of his customers read this thread, PLEASE contact a true Professional from this site to detail your ride. Our detailer should NOT be applying wax with a rag!!