Nissan gtr navigation help

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Maestro Sam

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Some client emailed me saying that his navigation is discolored after an interior cleaning and wanted to see if I can fix the problem. I told him if it is condensation, let it air out for a couple days and see if that would fix the problem. What is the best approach to this if condensation or APC goes inside behind the screen?
Thanks,
 
Pics and a detailed explanation of how you detailed the screen would help. I have never had this issue and I have done probably a bazillion screens both oem and aftermarket. Are you spraying the product directly onto the screen or near it? Also your client may not know if this "discoloring" means that liquid got into the screen. Have you been there to see it in person yet to really know what is going on? I would first see what the issue actually is.
 
Sounds like big money to fix or replace good luck.
 
We spray apc on the microfiber towel and wipe it off. Maybe condensation from carpet extraction? Here are some pictures
 
FYI never spray anything on there.The best thing to use is a carpro suede cloth dry.or use a soft new micro and gently wipe dry.no chemicals nothing.If your on the hook for that that's gonna hurt.I highly doubt it's from extraction or maybe it was busted before you even touched the car.
 
I see Audi, BMW, Mercedes-Benz nav screens almost everyday that have been damaged by highly alkaline cleaners as well as silicone dressings. They turn blueish purple as the anti-glare coating starts to rub off. Never seen one damaged on a GTR but I'd assume it could be damaged in the same way.
 
I had a customer with a Audi that the nav screen was horrendous .As I made him sign a waiver that trying to fix I would not be responsible cause it was gonna be a shot in the dark.used scratch x and removed the anti glare coating and came out great.
 
Nicholas@Autowerx said:
I see Audi, BMW, Mercedes-Benz nav screens almost everyday that have been damaged by highly alkaline cleaners as well as silicone dressings. They turn blueish purple as the anti-glare coating starts to rub off. Never seen one damaged on a GTR but I'd assume it could be damaged in the same way.
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I've never had a problem cleaning my Nav screens with just plain water and a microfiber rag. No chems are really needed.
 
The anti-glare coating has been removed. I hope it all goes good for you!

Sent from my SM-N900W8 using Tapatalk
 
so if the anti glare coating is removed, can I just remove the whole thing? Not a big problemo for me but wanted to see if there was options in fixing this without buying the whole unit.
Thanks
 
Your client is gonna want the problem fixed. Removing the coating is not a fix...
At this point your client is going to dictate where this is going. If he lets you get a used unit or if he demands a new one.

Sent from my SM-N900W8 using Tapatalk
 
Maestro Sam said:
so if the anti glare coating is removed, can I just remove the whole thing? Not a big problemo for me but wanted to see if there was options in fixing this without buying the whole unit.
Thanks
Click to expand...

^^ As a client I would notice it immediately and be ticked if that was called a fix. The usefulness of my screen is largely in-part to the anti glare properties. Granted I have sunroof but still....
 
Hes a good friend of mine and going to ask him if he wants to get the coating removed/and installation of anti-glare film, or trade in his unit at the dealer for a new one for$1,000. The vehile is also a lease but will ask him if he wants the unit exchanged on my behalf.
 
You might want to check the location of soft buttons on the screen. That looks like it could easily be a spot where the owner is frequently pressing the screen to adjust settings, volume, whatever and if they have lotion or some other incompatible chemical always on their hands it could cause the screen to fail like in the picture. I've never seen one damaged by spraying on a chemical where only two little spots like that are wearing away.
 
There really isn't any proof that you damaged it.I would let it ride out in court and go thru a arbitrary.If it cost a thousand dollars the judge will see if you guys can work it out,and escape this issue on 500.00.If not and the owner holds his ground the judge is gonna want pictures and proof that you did the damage.so don't sweat it the damage was probably done before.
 
Lesson learned first thing before touching someone's property is to inspect every panel.some people take it the wrong way and get a little pissed.I lost a job along time ago,this guy had a beemer 540 I think it was a wagon I picked apart every little thing and he got pissed so I left.
 
Yes lessoned learned. Might need the inspection form because this is the first time I am in this situation. But everything will be good since I already talk to the client. Can you guys look at the before and after cleaning and see if the damage is there? My client too his car to car wash and the dealer prior to getting his car detailed at my place so maybe they removed the anti glare coating as well?

this is the before you see some discoloration if you look closely

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This is after the cleaning?
View attachment 48626

Hes a good client of mine and why would he not have noticed this? Responses are very appreciated, thanks!
 
Looks a lot better after the detail.Do what you feel is right.I think it was previously damaged.Did his warranty expire?
 
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