Porter Cable 7424

Nicki said:
I bought it from YOU aka PBMA. Would you like it returned?
It's only got 4 or 5 hours on it.

Nicki
Click to expand...

Autogeek has a stellar reputation for taking care of problems for our customers. I've been following along with your thread here on our forum offering suggestions to help.

Now that you've shared this information have you tried calling our Customer Care department? If not, that would be the first step but it's not too late to take that first step, here's the phone number.

1-800-869-3011


Your experience with the Porter Cable Polisher is definitely NOT the norm, and there are limits to Porter Cable's warranty, but call our Customer Care department and ask to speak with Bobby.


:props:
 
Your stellar customer service told me to take a hike. After three months, your on your own. I used it twice.
Nicki
 
Let me help out here, since you bought it in 2007 it does not fall under our 30 days no questions asked return policy. But what you can do is contact Porter Cable for repair, I see that the link has been provided in this thread. We do not repair these polishers and to be honest with you, you really don't want me trying too! ;) So go with the professionals!:bowdown:
 
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