Reason I won't use a coating again

Sorry to go slightly off-topic: but, as someone who has to submit those claims for customers who bought that dealer installed coating and protection package-That company will warranty anything that can be corrected with regular detailing techniques. They do not cover the obvious chips, scratches, and dents. I have had success only once with that company to have them warranty where bird poop etched through into and through the clear coat, and they paid me to repaint that portion of the customers car.
 
JKDesign said:
Sorry to go slightly off-topic: but, as someone who has to submit those claims for customers who bought that dealer installed coating and protection package-That company will warranty anything that can be corrected with regular detailing techniques. They do not cover the obvious chips, scratches, and dents. I have had success only once with that company to have them warranty where bird poop etched through into and through the clear coat, and they paid me to repaint that portion of the customers car.
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Too funny, that was the rest of my conversation yesterday, was that what he was getting was simply a sealant that wasn't going to significantly protect against bird poop, but that they might polish it for him if he got an etch. However, I am impressed that they actually warrantied a repaint. Are you saying you tried on multiple occasions to get them to cover an etch-thru, but they only covered it once? Or that the one time you tried they covered it?
 
Setec Astronomy said:
Too funny, that was the rest of my conversation yesterday, was that what he was getting was simply a sealant that wasn't going to significantly protect against bird poop, but that they might polish it for him if he got an etch. However, I am impressed that they actually warrantied a repaint. Are you saying you tried on multiple occasions to get them to cover an etch-thru, but they only covered it once? Or that the one time you tried they covered it?
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That was one of three times that I tried. I had just taken over as manager at that time and they made an exception.
 
Jeremy1976 said:
The particles that come off of your brakes are indeed very hot. Its mainly on the wheel wells (quarter panel) areas. Along with rocker panels and back bumper.

I am very confident that the contrast in temperature from the brake particles versus the painted panels is allowing these particles to easily bond. I never see this in the warm month's. 2 weeks into winter and cold temps, snow, road salt, and its there. I am meticulous with my vehicles and paint was 100%.
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Perhaps, your statement about temperature differences is also affected by the addition of road salt? Maybe, the road salt just makes the iron deposits show more quickly?
 
Setec Astronomy said:
Oh. I don't see that kit, or anything called that, but if you are talking about the Infinite Diamond Shield...just looking at the directions where it says apply a section at a time but don't have to go back to buff off the residue until after the entire car is "coated", would sensibly put this product into a different category than the pro-only coatings, or the other common retail coatings such as Gloss-Coat, CQuartz, or even the DG coating, where if you don't remove a high spot immediately, it's there for good (until you polish it off). Sounds a lot like Sonus Ion.
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Garry used to "Push," Sonus products in some YT videos, awhile ago. I forget the parent company's name, but they allow you to formulate your own product using their chemicals.
 
Harpolith said:
You ever hear those snow plows and graders going down the road... blades scraping on the pavement, block after block, mile after mile. I'm always thinking about the number of iron particles left behind. Millions and millions of them-- combined with some melt water and the chemicals they use-- splashed up on the rockers and then drying in the sun or in the garage. We know how much "grit" adheres- we see it. And then we re-wet it next time out. And it often dries again. It's a pretty noxious mix. I would lean toward this being the majority of the cause of adhering iron particles, but hard to know for sure. Dry panels in the summer time (and no "fresh iron" source) would certainly be less prone to particle adhesion.
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There's a fellow who made a video about collecting (sweeping) road dirt, off the sides of an interstate, and refining it down to collect the platinum deposits from catalytic converters, just to prove that it could be done. Now, the refined platinum amount was very tiny, however, the test verified that there is more on the road than what meets the eye.
 
My fence is terrible, there is still a rabbit getting into my garden.....

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Setec Astronomy said:
I'll report back if he tells me what the fine print says.
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Oops, I forgot to report back on this...he couldn't find the warranty with the fine print (and he just got the car! so much for making that warranty claim in the future!), but he brought me the Simoniz Glasscoat brochure, and I went to the website. If the video on the website has any relation to what they actually did to the car, it DOES look like it's some sort of SiO2 coating, I mean it was in a dark glass bottle, and it DID look like a coating being applied.

The car did feel like it had something on it...which of course would make me suspicious because a real SiO2 or SiC coating wouldn't feel like a sealant. Anyway, at least I'll be able to observe this "coating" for a while.
 
Setec Astronomy said:
The car did feel like it had something on it...which of course would make me suspicious because a real SiO2 or SiC coating wouldn't feel like a sealant. Anyway, at least I'll be able to observe this "coating" for a while.
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I posted a write up earlier this year about a newer Range Rover we were working on that had Simoniz installed at the dealership when purchased. The car was brought to us just a year after being purchased, and the hydrophobic properties were completely (I mean 100%) gone. Now I know that water beading is no indication of actual protection, however in my experience, even an abused coating will repel water after a year... the key is all in the prep work. As I mentioned before in this thread, I have spoken with a few guys who were Simoniz "authorized" installers at local dealerships, and the prep work is non-existent...

http://www.autogeekonline.net/forum...nt-correction-attention-detailing-peoria.html

I found this to be pretty interesting on the Range Rover... the license plate cover was removed for cleaning, and the area that had been covered by it since being purchased repelled water like crazy, but every other area seemed to attract water as it did not even sheet off on a vertical panel.

 
zmcgovern45 said:
and the prep work is non-existent...
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Says the guy who has been experimenting with less prep...

zmcgovern45 said:
I posted a write up earlier this year about a newer Range Rover we were working on that had Simoniz installed at the dealership when purchased. The car was brought to us just a year after being purchased, and the hydrophobic properties were completely (I mean 100%) gone. Now I know that water beading is no indication of actual protection, however in my experience, even an abused coating will repel water after a year.
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Yeah, I had already been planning the rainy-day "look out the window at my car and your car..."
 
Having read every post to this thread I still think coatings are much more robust vs. sealants and certainly natural waxes. With regard to ferrous metal deposits over time...they're going to happen. Whether they are stuck within the coating or the paint I still think they have a harder time getting to the clear coat through a thicker layer of coating than a thinner layer of sealant or wax.

To the OP...your car looks absolutely fantastic in that garage pic! I also understand how the tiniest of defects bother us but sometimes we have to look out from the office window at our rides and be secure in the knowledge that ours is the best looking dang car in the lot!

Now, lemme get back to work. I am working on the science and design of my game changing LSP Thickness gauge! Gen 2 is gonna have a Mohrs gauge to measure LSP hardness! (JK but we can dream, can't we?).
 
Setec Astronomy said:
Says the guy who has been experimenting with less prep...
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Less prep with manufacturer/brand approved materials (ie primer polish) falls into the "work smarter, not harder" category.... as I mentioned previously in this thread, the dealership guys I had talked to explained that cars being coated with the Simoniz treatment were simply washed and then coated, and sometimes even waxed prior to coating. This to me is non-existent prep that I was eluding to.

I have done experiments on personal cars applying a coating immediately on top of a traditional polish (M205) just for my own knowledge, and did not witness any difference in performance over approximately 12 month period, however this is certainly not something we ever take the risk on with customer vehicles... manufacturer's directions are always followed, and we do not coat a vehicle without cleaning, decontamination, machine polishing, and solvent wipe (unless using a primer polish).

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Simoniz GlassCoat is probably a decent product when used properly, but we all know that dealerships just see Simoniz as a warranty program... it doesn't really matter to the dealership if it was applied properly, or even at all... they just hope the customers never come back (and most won't).

On the Simoniz training video on their website, it does specifically state that vehicles should be washed and clayed, and even mentions that if vehicles require reconditioning, that it should be done prior to coating... the interesting thing is that it says to apply glass coat prior to the final polish. That makes no sense. It also says that applying glass coat will remove all waxes, which is not usual when we have all been trained to be absolutely sure the surface is 100% free of any residual waxes, sealants, or polishing oils. They also recommend waxing the vehicle regularly (every 3 months) after the coating has been applied.

Does anyone have personal experience using Simoniz on here? With long term testing/conclusions? I obviously have no personal experience using the coating, just experience seeing many vehicles that have had the treatment done and look awful in a relatively short amount of time.
 
Hey Zach, I'm sorry I made an unqualified comment, we all know that you would never "experiment" like that on a customer/warranty vehicle, and I always look forward to your observations/experiments that you do on your own vehicles.

Funny about Simoniz Glasscoat before the "final polish". Perhaps that's why my workmate's car felt the way it did the day after.
 
Coated all 4 of my vehicles. I have soft black cars (lexus) and all of them have almost flawless paint. Washing technique is key, do not solely depend on the coating. The protection that coating offers is unmatched.
 
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