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Is it the CG Citrus Wash & Gloss?
If so it can be that the glossenhancers in the car soap degrade the water behavior by glogging it. And if you like gtechnic they have the g-wash which is an one that leaves nothing behind. I like Carpro Reset car soap as it's made for coatings and leaves nothing behind and rinse off clean. Unfortuneally some car soap is not so coating friendly as the addetives is masking and clogging the coatings. And some are the surfactans used in them hard to rinse off. Also have in mind that when useing car soap as prewash foam it's often too high of concentration and is more risk to clogging the water behavior and self cleaning ability. And also some prewash foams has protection and or glossenhancers in them that do the same. Gyeon Foam and gtechnic w4 citrus foam and GG Surface Wash is some options of prewash foams that are good to use on coatings. So a switch to another car soap can make your CSL behavior and self cleaning ability gets better after 2-3 washes.
Yes, I believe that's it. When I bought it I thought it did not have any gloss in it but upon further reading it does.
Are there shampoos out there that aren't marketed as coating specific but would do as great a job and would leave nothing behind. I feel like you are paying a significant premium buying shampoo marketed for coatings from those guys. CarPro Reset, even when bought in Gallon form, is 4 times more expensive than the Chemical Guy Citrus stuff I use... When using it in a foam cannon it certainly uses a ton of it. While I know that good products cost $$, wondering if there is something just as good at rinsing off clean without the hefty marketing price tag...
Also, I did use Chemical Guy EcoSmart Waterless Wash on the coating a few times - bad idea? I'm guessing that could certainly affect the coating as it leaves wax behind...
EDIT: Actually, it is not CG Citrus Wash & Gloss, but very similar. It is Citrus Wash Clean... it does still have gloss enhancers though, but less than CG W&G... W&G is CWS301, this one is CWS302 which is a hybrid product meant for more foam/suds...