Shipping sucks!

bossboy

bossboy

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Well I have been waiting for my package from AG for a while, and following it via tracking number on canadapost.ca (as that is who it was handed to once it crossed the border). I've never had a problem with canada post until now.

Tracking basically said:

Item out for delivery
THEN
Item on hold at the Delivery Office to verify address of Receiver
THEN
Item out for delivery
THEN
Item on hold at the Delivery Office to verify address of Receiver

3 days!!!!! sitting in dartmouth not knowing where its going. SO i got off my 12 hour night shift and called their 1800 number. She said to go to this location and it was on hold. I get there...its the fricken distribution plant!!!!!!!!!!!!!!!!!!!!!!!!!!! There is no customer service counter or anything. So I call their 1800 number again, and a different rep said its a very very limited customer pick up place. Its the distribution plant where things get sorted and put on the mail trucks...

There is no door for me to go in, all secured. SO I find a nice lady who is getting off her shift, and she lets me in and points me to another gentleman who points me to his supervisor after hearing my story, then he brings me to two different sections and the last one had a lady that usually takes care of that section who says its probably not here she doesn't recall anything about this, yada yada yada. So im about rdy to leave, fed up knowing my box is somwhere in this place.....when she says, just give me one second, let me check (WHY couldn't she have checked at the beginning?!?!).
LO and BEHOLD....THE AG BOX! wooot!

So I pay the stupid customs fee and brokerage fee, and canadapost handling fee because its a "express" item so they charge you 8 bucks more because they "express ship it to you as fast as possible". I almost wanted to argue with them and not pay it, but I said screw it, Im tired from my 12 hour night shift, I want to go home now....

I get home, and open the package....thank goodness I did......
yup, more bad news :(

the DP final gloss spray wax/quik detailer leaked some :( Bottle cap had a dent in it, and Im actually surprised I didn't loose the WHOLE contents of the bottle!
The box must have been sitting upright for MOST of the time (which is surprising because we all know how packages are handled by shipping companies...)
So my maxwax container is a bit on the sticky side, but i got it cleaned, and im short a bit of dp quik detailer......however I am glad I FINALLY got the package!

oh...and I just so happen to be off this weekend and its raining! doh.


Sorry for the rant...had to get it out of my system otherwise I wouldn't be able to sleep :'( hasnt been a good week. Going to sleep now.
 
Shipping companies suck big time! All of them! I've had problems in the past as well. Sorry it happened to you as well. About the broken container, PM Meghan about it, she'll be glad to help you with the issue.
 
Sorry to hear about your experience. I hope your next experience will be much more fa filling.
 
I fill your pain, glad you have it now. Got my products last week, it had #951 (#952 the gallon size) all over everything. I ordered 2 gallon of it with other stuff and one leaked about maybe 10oz out. A hole in the top edge. At least the stuff smelled good!:p
 
Truls said:
Happend to me too once, sad, just sad
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Truls can confirm international shipping stinks... I have a solution, move to Florida so you can personally pick up your packages, we have the beach, sun, and Walt Disney World!!:righton:
As for the package we have no control over customs and the way they handle or mishandle packages, but send me an email and we will take care of your spilled item.
 
Haha Meghan,

I'd love to move down south!!! Will AG pay for a place for me to stay? Plane tickets are cheap, I work for an airline....actually it may be cheaper for me to FLY to florida, pick up the stuff, and fly back with it as opposed to paying shipping. Go figure :) However I do not have my passport, and the whole process would kill a day for me (time is precious).

And I am not blaming AG over how customs and canadapost handled the package. I am aware that AG had no part in this mishap. So no worries :) Just needed to vent, im sry.
 
bossboy said:
Haha Meghan,

I'd love to move down south!!! Will AG pay for a place for me to stay? Plane tickets are cheap, I work for an airline....actually it may be cheaper for me to FLY to florida, pick up the stuff, and fly back with it as opposed to paying shipping. Go figure :) However I do not have my passport, and the whole process would kill a day for me (time is precious).

And I am not blaming AG over how customs and canadapost handled the package. I am aware that AG had no part in this mishap. So no worries :) Just needed to vent, im sry.
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Vent, thats why we are here, how about this, you send me the plane ticket and I will deliver! I have family in Canada, we both win!:applause:
 
hehe It doesn't quite work that way :P
My benifits are for me, my parents and my spouse (currently my gf is listed).

I get 10 buddy passes a year.

Lets just say for me to fly to florida and back it would cost less than 100 bucks I think.
Quite possibly less than 50 depending on the season.

I should just fly down :D Who is going to give me a tour? :)
 
ltoman said:
Typical UPS nonsense!
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Nope...for once it wasn't. hehe. CanadaPost Nonsense....maybe they are trying to be like UPS? LOL
 
Dude I feel your pain, I'm quite fortunet that my wife is home most of the time when my packages arrive.

Sorry to hear about the bad experiance
 
Just be glad it wasn't UPS. I had to pay their customs fee once, and it was nuts! I think it was about $120 in goods and around $34 for the fee.
 
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