VERY Unhappy with Rupes Customer Service. Has anyone experienced this before?

Setec Astronomy said:
I don't know if that was directed at me, but the brushless DC motor technology used in the Nano should theoretically be able to reduce the size and weight of the polishers and/or allow for battery operation.
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It wasn't. I should have quoted Dylan when he said in the next year or so there will be big news announced. Not sure if that was inferring the actual polishers, or something else. You bring up a good point, though.
 
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