I think this guy makes a valid point. whether you agree or not is not the issue.
This is a paying customer and Autogeek should simply take in his feedback and leave it at that.
anything after that is simply ranting from the OP.
:nomore:
AG has taken the feedback, and has offered a solution. Doesn't customer service deserve the right to hear the complaint first?
Look, the best wax I own is a can of Mothers given to me by Forrest@Mothers. It arrived with a dent in the can. The package doesn't make the shine.
By the way...Mothers being my best can of wax reminds me of something. Check this out below...
In post number #5 you mentioned how you researched these products. Go look it at your post. I didn't make it up. In fact, in post #10 you said, " I did enough research to stand behind my purchase as a quality product."
Hmmnnnnn...You did a heck of alot of research didn't you? Why did you call the tub of Souveran a "cheap plastic tub" in post number #1 ?????
...A great researcher would have known this, as well as knowing that many other waxes, costing far and above Souveran, come in plastic tubs.
Expectations are what they are and no more. He's the one who said he done so much research. He made his own expectations by not doing enough research or he'd have known what I've pointed out...that many high dollar waxes come in a plastic tub.
All I've been trying to point out is that there's a proper place, AND a proper way to handle this. That I can see, this poster has made zero effort to use the proper channels, let alone the proper tone, even after being led by the hand by Nick and Meghan both.
Legitimate complaints, maybe. I'll give you that perhaps on labels. Do you understand that? I'm not condeming you expressing your opinion, but rather how, by some of the words you've chosen to express it.
All I'm saying is that you need to learn what you're writing tone sounds like. Reading this entire thread would be a good start. Then you'd realize by Nick's early post (post #13...last two sentences should have ended this...and usually does with most customers, who end up bragging how they were taken care of) the proper way to handle this. You've expressed your concerns and even after such you continue to post saying you're not ranting...hold on a second my friend. Nick told you what to do to get this taken care of, and now so has Meghan.
It's time for you to turn your :rant: button off.
It seems that you have since my last post. Calming down helps a bit. I can tell from your recent posts. Thank you!
Nick and/or Meghan will gladly address your issue if you'd give them the chance. If you won't give them a chance to make a fluke thing right, then you have no further right to post on this matter.
