Show & Shine: 2014 Toyota Tundra w/ DISO!!!! - When dealership attack!!!!!

....I completely agree with you Tony (on both the GOOD GOD and the lack luster interest from the dealership to see this to completion). Your story about the jag makes me think....."What would I have done in your shoes?". I think I would have told those guys to fix and sell the car and send the customer with the jag to my shop rather than to fix it and coat it and deliver it back in the hands of the evil dealership where it would live molested daily LOL!...

Yeah, but it wasn't an inventory car. :)

What had happened with that Jag (Vanden Plas) was that Abra repaired the front and entire side from a crash. Then while it was there the owner said it had a "coating" and wanted it replaced.

Of course not knowing what a "coating" was, much less how to apply it/make it happen that's where I came in. The funny part was that it was a referral from one shop manager, to an insurance adjuster, to ANOTHER shop, two of which had never heard of me. :laughing:

I went up and met with the shop manager, looked at the vehicle, and told him to cut & buff it as they normally would any vehicle for final delivery. Even though it was covered in 'shop dust' I could tell that it wasn't all that well maintained, was covered in swirls, and in no way did it have a coating on it to begin with. None the less, GEICO wanted one on it, and that was what I was going to do. ;)

I was very clear however that his repair needed to be baked, it needed a couple weeks to cure, AND that he needed to do the ENTIRE vehicle, (not just the side that had been repainted) and explained that if it were not all done (as it would be for final delivery) that I'd have more time into it, which would effect the final price (whereas it would be more profitable for him, as well as cost effective for GEICO to do the entire B&C process there). Of course when it showed up, the only thing they had touched was his repair, (SURPRISE) :rolleyes: ... the rest of it was horrible! (As was some of what that repaired, sanding marks not withstanding.)

The hood dilemma I noted with the shop manager day one. New paint, but it looked like someone had taken a meat cleaver to the hood with sharp, deep, ½"~¾" crevices/cracks randomly throughout the hood itself. It was like you'd see in a fisheye where the paint doesn't want to stick, only these were perfectly straight, deep 'cuts'. :dunno:
When I mentioned it to their CS Agent she said leave it alone, they knew about it, just do the coating. Then after their customer took delivery they ended up repainting it (again) baking THAT paint (again), and sending it back to me to have the front of it coated, AGAIN. :laughing:

The funny part though (like I mentioned) this car had never seen a coating, or paint sealant/wax for that matter..... heck I doubt it'd ever seen a proper wash.:rolleyes:

Between you and me (because of course nobody else is reading all this) :D I know EXACTLY what happened. Somewhere along the line somebody, some friend or family member had told the owner that there was this thing called a "coating" that cost $1500 and that she needed to force GEICO to pay for it and she could pocket the money. What she didn't count on was that they'd call her bluff and send it out to have it done (for considerably less than $1500 btw). :laughing:

I was thinking I did a short S&S on it, but realized that it was right before my last lumbar surgery. Heck, I could barely walk at the time, lucky I even took any photos.:eek:
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LOL!!!! That story is just plain awesome! Maybe I should just hook up with my attorney buddies and get them to make coating claims, which would translate in more work for me
 
Looks awesome! I love when people try to commit insurance fraud. They always think that we aren't watching but we are.


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Looks fantastic! Not sure I've ever seen a car THAT hammered!!

I've never had success using MF pads with the 3401. What speed did you use?
 
Amazing job, Claude! Thanks for sharing the story behind this vehicle. I can't believe how hammered that car is especially for a 2014! I guess the dealer didn't really know what they were doing. Hope you didn't have to fight them hard to get the payment..

Those 50/50 shots are perfect. It showcases your skill in this craft.
 
Thanks for the info on Reload Claude. Good to know.

You are welcomed Fly!

Looks awesome! I love when people try to commit insurance fraud. They always think that we aren't watching but we are.


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We are simple people, and we see example of that everyday. In the field of medicine (which is my primary profession) we follow blindly advises of the pros, when we should know better. In the field of detailing it is the same. We have come to "DEPEND" way too much. We need to become better advocates for ourselves, and in order to do that, we need to educate ourselves. Here are 2 pearls of wisdom for you this morning:

#1) In the field of medicine, the thing you need to know is Luke 4:23..... "Physician heal THYSELF". You need to become the "Physician" (aka the expert in the field of)

#2) In the field of detailing: "What has been seen cannot be unseen". A little education goes a long way ;)

Looks fantastic! Not sure I've ever seen a car THAT hammered!!

I've never had success using MF pads with the 3401. What speed did you use?

MF on the 3401 is tricky because they do develop heat fast (not having a lot of material to dissipate that heat). On this particular job I found that speed 4.5 was just right and working over a 1.5'x1.5' would develop less panel heat. EVERYTIME I took the polisher off the panel I would use a pad brush to get the clumps out. The worst thing you want to do is to let that sucker cake up. I made the mistake of "stretching" the pad time on the hood and ended up with stupid pigtails from one of those clumps hardening. I then spent 30 minutes fixing my stupid mistake. I also found that a little spritz of water helped (similar to when using a rotary). It increased the work time a little by making the polish a little more soupy. One thing to be careful though is if you overwork the product you will end up with a "baked on" compounding mess. Clean often :props:

Any help, Claude? :props:

Amazing job, Claude! Thanks for sharing the story behind this vehicle. I can't believe how hammered that car is especially for a 2014! I guess the dealer didn't really know what they were doing. Hope you didn't have to fight them hard to get the payment..

Those 50/50 shots are perfect. It showcases your skill in this craft.

Actually without sounding too pompous, I will share that I am the one that fought the dealership. I knew they were over their heads and knew that this needed to be dealt with by people that spoke the same languages. I had 3 different conversation with the GM as they were trying to nickle and dime my estimate (since I would not compromise on my work and would only agree to do the whole truck). In the end I put on my gloves and got it done, and actually met with the GM on the Friday before the work needed to be performed to have "check in hand" BEFORE the work started. So in the end the truck was done, the customer came and picked it up and we did not even have to speak of money or discuss getting paid from the dealership. They were made responsible for $55 the cost of doing a basic interior and putting the LSP, and ended up giving us a $105 bonus for having gone above and beyond in dealing with the dealership.
 
Like I mentioned on FB I was blown away by just how bad the paint on the truck was but you got it looking mighty GQ. I bet you thoroughly enjoyed the face the customer gave upon delivery. I have a sweat spot on my heart for these new Toyota Tundras. I've been fortunate to detail 2 of them, 1 being black like this one, and they just look so dang good when done! Nice work buddy!
 
Beautiful job my friend:)

Thanks buddy!

Like I mentioned on FB I was blown away by just how bad the paint on the truck was but you got it looking mighty GQ. I bet you thoroughly enjoyed the face the customer gave upon delivery. I have a sweat spot on my heart for these new Toyota Tundras. I've been fortunate to detail 2 of them, 1 being black like this one, and they just look so dang good when done! Nice work buddy!

They sure look nice, but I have to mention that I am taking care of a new F150 and those just blew me away. Thanks for commenting on my thread Caleb!
 
Thanks, Claude!!! You're fantastic at what you do.

Did you prime the whole MF pad before use? How many drops did you use?
 
Thanks, Claude!!! You're fantastic at what you do.

Did you prime the whole MF pad before use? How many drops did you use?

I do prime and swipe the entire pad, and go pretty liberal to make sure I don't have a dry spot because force rotation and dry spot = marring!! I use my pad brush often and swap often. I've done the compressed air thing but still prefer the pad brush
 
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