cardaddy
New member
- Nov 20, 2012
- 3,937
- 0
....I completely agree with you Tony (on both the GOOD GOD and the lack luster interest from the dealership to see this to completion). Your story about the jag makes me think....."What would I have done in your shoes?". I think I would have told those guys to fix and sell the car and send the customer with the jag to my shop rather than to fix it and coat it and deliver it back in the hands of the evil dealership where it would live molested daily LOL!...
Yeah, but it wasn't an inventory car.

What had happened with that Jag (Vanden Plas) was that Abra repaired the front and entire side from a crash. Then while it was there the owner said it had a "coating" and wanted it replaced.
Of course not knowing what a "coating" was, much less how to apply it/make it happen that's where I came in. The funny part was that it was a referral from one shop manager, to an insurance adjuster, to ANOTHER shop, two of which had never heard of me. :laughing:
I went up and met with the shop manager, looked at the vehicle, and told him to cut & buff it as they normally would any vehicle for final delivery. Even though it was covered in 'shop dust' I could tell that it wasn't all that well maintained, was covered in swirls, and in no way did it have a coating on it to begin with. None the less, GEICO wanted one on it, and that was what I was going to do.

I was very clear however that his repair needed to be baked, it needed a couple weeks to cure, AND that he needed to do the ENTIRE vehicle, (not just the side that had been repainted) and explained that if it were not all done (as it would be for final delivery) that I'd have more time into it, which would effect the final price (whereas it would be more profitable for him, as well as cost effective for GEICO to do the entire B&C process there). Of course when it showed up, the only thing they had touched was his repair, (SURPRISE)

The hood dilemma I noted with the shop manager day one. New paint, but it looked like someone had taken a meat cleaver to the hood with sharp, deep, ½"~¾" crevices/cracks randomly throughout the hood itself. It was like you'd see in a fisheye where the paint doesn't want to stick, only these were perfectly straight, deep 'cuts'. :dunno:
When I mentioned it to their CS Agent she said leave it alone, they knew about it, just do the coating. Then after their customer took delivery they ended up repainting it (again) baking THAT paint (again), and sending it back to me to have the front of it coated, AGAIN. :laughing:
The funny part though (like I mentioned) this car had never seen a coating, or paint sealant/wax for that matter..... heck I doubt it'd ever seen a proper wash.

Between you and me (because of course nobody else is reading all this)

I was thinking I did a short S&S on it, but realized that it was right before my last lumbar surgery. Heck, I could barely walk at the time, lucky I even took any photos.
