expdetailing
New member
- Aug 17, 2014
- 1,447
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I always said that I am only going to order from AG when, one night I saw an AG staff member rescue a baby from a burning building. True story.
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We don't like paying shipping either, believe me. UPS certainly doesn't give us a free shipping coupon code if we spend over X amount. :work:
No, but they sure as heck discount if you ship a lot. So it's now a profit center. Pay low, sell high.
People always want something more. It's never enough. AG could have a 20% off with free shipping(no minimum) and some would still want more. I can see it now..."What, no free overnight shipping?! I'm never ordering ever again!"
Someone mentioned AG doesn't "need" your business, no but they do WANT your business and my experience with this forum, the store, and fine people at AG, they clearly enjoy trying to make the customer happy.
Can't please everyone!
:iagree:
The company my dad works for used to allow employees to ship/have things shipped using their UPS number and it was unbelievable how much cheaper it was. On several things they sold, they made more money on the "markup" on shipping than they did the actual products. I'm sure AG doesn't ship the volume that this company does, but I don't think AG is charging the actual cost of the shipping either.
:iagree:
The company my dad works for used to allow employees to ship/have things shipped using their UPS number and it was unbelievable how much cheaper it was. On several things they sold, they made more money on the "markup" on shipping than they did the actual products. I'm sure AG doesn't ship the volume that this company does, but I don't think AG is charging the actual cost of the shipping either.
That's not even close to reality. If they gave 20% off and free shipping this thread wouldn't exist.
We don't like paying shipping either, believe me. UPS certainly doesn't give us a free shipping coupon code if we spend over X amount. :work:
Between the discount codes and the sales we run, there are several ways to save when you shop with us. The AGO veterans have heard this over and over again, but we're more than happy to price match a competing site if they offer a better deal, shipping included.
Why would AG charge cost to ship?! It's a business, for profit. It's not like when you place an order it's magically picked and packaged. They have employees that have to pick and package, or should those employees not be paid? With any business, there is overhead, sad how some people don't realize that. As a business owner myself, I deal with it daily.
I sell packaging for a living, it's not just the cost of the UPS or Fed Ex, all that nice packing paper they put in the box to make sure you get the products undamaged, those all cost too.
True, But if I add, say 6 foam pads to my order, the shipping goes up by $12.00. You can't tell me..... That is why I suggest flat rate USPS Priority mail. I don't mind paying actual shipping costs, but yours are jacked.
Not everyone is of the mindset that they have to or want to haggle everything - especially something like shipping. This place isn't Craigslist is it?. So what happens is many go to the place that offers the lowest total price. Unfortunately many times it's not a PBMG site. And while the sales are nice? I'm not holding an order to see what this weeks concoction of a price + shipping + free gift + treat for your dog is.
We don't like paying shipping either, believe me. UPS certainly doesn't give us a free shipping coupon code if we spend over X amount. :work:
Between the discount codes and the sales we run, there are several ways to save when you shop with us. The AGO veterans have heard this over and over again, but we're more than happy to price match a competing site if they offer a better deal, shipping included.
Items they sell on Amazon is usually cheaper on shipping. PBMG...
Like Mike Phillips recently said in a thread recently "Don't make your customer WORK at doing business with you. Or in other words, don't make your customer WORK at giving you their money. You want to make it EASY, not hard."