I am not in the market for a polisher right now (I find my GG 6" versatile enough to satisfy my needs). If I were in the market, though, I would definitely consider buying this system for the lifetime warranty alone! Unlike other warranties, which are often money-making schemes for the applicable companies, GG's warranty is 1) free, and 2) taken seriously. I had to send in my GG under warranty once, and the staff were very accommodating, no questions were asked and it was replaced easily. The replacement was refurbished and the power knob didn't function correctly, so I returned that, which was a minor hassle, but the GG staff were all so friendly and apologetic; they sent a brand new one to me very quickly to rectify the situation (it was the new model too). I felt valued as a customer, and thus, GG has my loyalty! GG as a company seems to understand the lifetime value of a customer and the importance of customer satisfaction! Mnay of the polishers out there, to me, are similar. In fact, regarding consumer goods, there is often an illusion of choice, with many similar products being marketed in different ways. (Not saying there aren't specified products out there, especially int he detailing industry). That being said, to me, what is more important than picking, say, CG ez creme from PB black hole, which may give similar results on dark vehicles is 1) the value behind the product(s), and 2) the company behind them (do they value customers, are they green/socially responsible etc. I think that GG, even if they do have machines from China, takes customer loyalty seriously, and also offers a great value price-wise for what you get. Just my $0.02.
